Front Desk Receptionist

We are seeking a new Front Desk Receptionist to join the team! The Receptionist will serve as a key contributor to the daily workplace experience, acting as the face of the office and helping shape a refined, welcoming atmosphere. This role supports day-to-day operations, overseeing premium client experience and serving as a primary liaison between team members, leadership,

and vendors.

This on-site position (Monday-Friday) is an ideal opportunity for a professional who thrives in high touch environments and understands how to balance client hospitality and flawless office administration.

• Manage daily office operations to ensure a seamless, organized, and professional environment including supply replenishment, equipment checks, appearance standards, and general workspace upkeep.
• Cultivate a warm, welcoming, and hospitality driven atmosphere, creating a “preferred life” experience for both clients and team members.
• Serve as the primary point of contact for all visitors, providing concierge support to ensure every guest feels attended to, informed, and valued.
• Coordinate all aspects of client visits, including meeting room reservations, catering, technology setup, and personalized hospitality touches.
• Maintain a preferred network of vendor services including transportation, catering, accommodations, and event partners to support a premium client experience.
• Plan and execute logistics for internal events, offsite meetings, team celebrations, and client appreciation gatherings with a high standard of service.
• Handle sensitive and confidential information at all times with discretion and professionalism.
• Serve as a communication and service liaison across teams to ensure clients experience smooth, cohesive interactions throughout the firm.
• Prepare and process expense reports, track invoices, and support office budgeting with a high level of accuracy.
• Answer incoming phone calls in a warm, professional manner, routing calls as appropriate and maintaining service request records.
• Manage incoming and outgoing mail, packages, documents, and courier deliveries, ensuring accurate internal distribution and maintaining logs for signature required items.
• Support facilities operations by monitoring office conditions, coordinating with vendors, and ensuring the environment remains polished, functional, and guest ready.

• Bachelor’s degree or equivalent combination of education and experience.
• 1 – 3 years of experience in Hospitality, Office Administration, or Retail, ideally in a premium or client-facing environment required.
• Exceptional verbal, written, and interpersonal communication skills with a professional, service driven demeanor.
• Proven ability to manage multiple priorities, adapt to shifting demands, and remain calm under pressure.
• Positive, proactive, and hospitality minded attitude—no task too big or too small.
• Strong client-service mindset with the ability to build warm, trusted relationships internally and externally.
• Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel); experience with Salesforce, Concur, Teams, and One Note is a plus.