Health & Account Associate

Employee Health & Benefits Account Associate

Join to apply for the Employee Health & Benefits Account Associate role at Marsh McLennan Agency
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Applicants must be within driving distance to our Atlanta, GA office and have the ability to commute at least three days per week.

Award‑winning, inclusive Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Employee Health & Benefits Account Associate at Marsh McLennan Agency (MMA).

• Client Support:
  Assist in managing client relationships by responding to inquiries, providing information on health and benefits plans, and addressing any issues that arise.
• Account Management:
  Support the Client Manager in administering employee health and benefits programs, including health insurance, dental, vision, and wellness initiatives.
• Data Management:
  Maintain accurate client records and documentation, including enrollment forms, plan summaries, and compliance materials.
• Reporting:
  Prepare and analyze reports related to employee benefits utilization, claims, and trends to assist in strategic planning and decision‑making.
• Compliance:
  Ensure that all health and benefits programs comply with federal and state regulations, including ERISA, HIPAA, and ACA requirements.
• Communication:
  Facilitate communication between clients, insurance carriers, and internal teams to ensure smooth operations and timely resolution of issues.
• Training and
  
  Education:
  
  Assist in the development and delivery of employee training sessions on benefits programs and changes.
• Project Support:
  Participate in special projects related to employee benefits, including open enrollment, plan renewals, and vendor management.
• Administrative Support:
  Assist with gathering appropriate client information for marketing and implementing new and renewal business, creating spreadsheets and presentations for prospect/renewal meetings, preparing enrollment guides/packets for on‑site enrollment meetings, and handling routine plan administration tasks (e.g., new enrollees, changes, and terminations).
• Problem Resolution:
  Assist with any claim and plan administration problems/issues and basic correspondence with clients and companies once the agent license is obtained.
• File Management:
  Conduct filing, file set‑up, and file maintenance in Agency Management and Imaging Systems.

• Bachelor’s degree in Business Administration, Human Resources, or a related field preferred.
• Previous experience in employee benefits, insurance, or account management is a plus.
• Strong organizational skills and attention to detail.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Ability to work independently and as part of a team.
• Knowledge of health and benefits regulations is a plus.
• Ability to research and analyze problems independently.
• Must have Life & Health license or obtain within 90 days of employment.
• Shared commitment to company values:
  Integrity, Collaboration, Passion, Innovation, Accountability.

• Medical, dental and vision insurance
• 401(k) and company match program
• Company‑paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, visit  or check out our recruiting brochure /3

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We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client‑focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.