Director of Business Development and Sales - Customer Engagement

Director of Business Development and Sales - Customer Engagement

Resource Innovations (RI) is seeking a Director of Business Development and Sales to join our Customer Engagement Practice, leading growth across e-commerce, retail, and experiential event channels. We are looking for a dynamic, strategic, and motivated sales leader with a proven record of driving revenue and cultivating client partnerships within the energy, clean tech, and utility sectors.

As the Director of Business Development and Sales, you will lead all aspects of business development for our Customer Engagement Practice — including online marketplaces, product and kit fulfillment, mobile experiential exhibits, retail partnerships and residential program delivery. You will build strong relationships with utility clients and industry partners, develop long‑term account strategies, and help scale RI’s Customer Engagement platform and strategy across North America.

Resource Innovations is a women‑led energy transformation firm focused on impact
. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

• Drive revenue growth by identifying, developing, and securing new business opportunities with electric and gas utilities, state agencies, and municipalities.
• Lead national and regional sales strategy across the Customer Engagement portfolio, including e-commerce, retail, and experiential solutions.
• Develop multi‑year account and pursuit plans aligned with Resource Innovations' growth strategy and annual revenue goals.
• Collaborate cross‑functionally with Product Strategy, Marketing, and Delivery teams to build on existing relationships and drive innovations across the business.
• Manage proposal strategy and development — guiding capture planning, pricing strategy, proposal writing and competitive positioning for key RFPs and renewals.
• Represent RI externally at conferences, industry events, and client meetings to promote the Customer Engagement Practice and expand visibility.
• Track and report pipeline progress, ensuring transparency and accountability toward bookings and revenue goals.
• Contribute to product innovation, providing market intelligence and client feedback to inform new tools, technologies, and engagement models.

• Approximately 50% travel across the country to visit utility customers and prospects.
• Available to attend 6‑8 annual events, including two internal sales meetings, two practice team meetings, and up to two national industry conferences in various locations.
• 8+ years of experience working with and selling to electric and gas utilities.
• Experience selling Demand Side Management (DSM) programs and/or renewables to utilities.
• Proven understanding of state regulatory cycles with regards to Utility Demand Side Management (DSM) programs – Energy Efficiency (EE), Demand Response (DR), Transportation Electrification (TE), Electric Vehicle (EV), Building Electrification (BE).
• Established mid‑ and senior‑level relationships with electric and gas utilities across the country.
• Interest in sustainability and passion for making a meaningful impact on the environment.

• Degree from 4‑year accredited college or university.

Compensation ranges from $150,000 to $180,000 base salary, with eligibility for a discretionary annual bonus. We offer a comprehensive benefits package that includes three weeks of paid vacation per year, paid holidays, a 401(k) retirement plan with employer matching, health, dental and vision insurance, and other supplemental benefits.

Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable, a pre‑employment drug screen may also be required.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. We additionally comply with applicable state and local laws governing non‑discrimination in employment in every location in which the company does work.