Senior Product Manager

Company Description

Xplor Technologies:
We empower businesses to focus on what they love by providing the technology they need to grow.

A successful Senior Product Manager leads and manages a core product area within our product portfolio. They not only excel at driving valuable product delivery, but they craft a vision for their product area and a plan for how to execute that vision. They can clearly articulate how their product roadmaps align with the product strategy and how their work will quantifiably impact their customers.

A Senior Product Manager owns the management of their roadmap and must have a clear understanding of the reasoning behind each decision. This person is directly engaging customers weekly to better understand the industry, pain points, and how their team delivery will solve customer problems. A successful Senior Product Manager may or may not have managerial responsibilities, but they serve as a leading example of what exceptional product delivery embodies and drives their peer's development.

Some of the other responsibilities you’ll have:

• Establish and align product roadmaps with the broader product strategy and find balance in delivery between long term investments, shorter term wins, and tech debt
• Oversee the entire product lifecycle from concept to launch, including ideation, discovery, design collaboration, requirements, development, release, product marketing, measurement, and continuous improvement.
• Engage current and prospective customers to understand and analyze their needs, business practices, and future plans
• Develop an astute understanding of the industry including emerging trends, new available technologies, and addressable markets
• Engage with design, research, and development to clearly articulate customer pain points and build a process for effective problem solving
• Partner with marketing and sales to outline delivered customer value and support proper go to market positioning
• Act as the primary point of contact for cross-functional teams, facilitating communication and collaboration.
• Deliver clear and comprehensive product requirements to provide guidance to the development team
• Identify and eliminate low value work undertaken by their agile team
• Focus on customer value and identify MVP solutions that deliver on that value with the least amount of time, effort and risk
• Use data and analytics to guide decision-making, optimize product performance, and measure success.
• Identify key success metrics for initiatives and ties those metrics to overall business metrics
• Communicate product vision, strategy, and progress to senior leadership and other stakeholders. Manage expectations and provide regular updates on product performance, risks, and opportunities.

The average base salary pay range for this position is $128,000 to $138,000.

In this role, you may work remotely as long as you are located within the lower 48 states of the US.

Please note: This role requires working core EST US hours. The majority of our team works EST hours and this role also requires some collaboration with overseas employees.

Qualifications

What would make me a strong candidate?

• At least 6 years of product management experience with a SaaS company preferred
• Ability to operate and engage with a scrum team with no supervision
• Proven experience working in Agile Scrum environment and ability to write concise and useful requirements, documentation, and user stories
• Knowledge and product experience in web and mobile applications.
• Must be organized and feel comfortable prioritizing the roadmap and defending the prioritization to stakeholders
• Must have strong communication skills to share the vision of the product with customers and internal stakeholders
• Experience working with senior leadership across other company verticals including sales, marketing, and customer support
• Ability to articulate and drive research and design needs in support of product decisions

Differentiating

Experience:

• Familiarity with the Field Services industry experience is ideal
• Familiarity with email and SMS delivery platforms (e.g., Twilio, Send Grid, or similar) including configuration, integration, or…