Solutions Consultant

Description

What We're Looking For

The Solutions Consultant is the product and subject matter expert with domain expertise across all of the Meltwater Intelligence Suite and Partner Products.

Collaborating closely with the Account Executive team focusing on new business, growth, and high priority renewals, a Solutions Consultant is a dedicated strategic resource to help bring Meltwater's value propositions to life. With the common goal of meeting sales targets and expanding the customer base, this will be achieved through product demonstrations, articulating use cases, competitor intelligence, product expertise, solution scoping and proof of concept building.

The Solutions Consultant team's primary goal is to support the Meltwater business, which offers unique opportunities for the Solutions Consultant to learn, earn, and grow. Once Solutions Consultants show mastery in working with the AE team, the opportunity to collaborate more closely with the Enterprise Sales team is available.

The Enterprise team's ambition to go to market with more premium and Enterprise-scale solutions has led to an increased need in a collaborative approach to acquire and renew our clients, where product and industry experts are a necessity.

What You'll Do:

• Research and develop product demonstrations and proof of concepts for specific use cases and industries, and being the go-to resource for product related guidance
• Resource for sales executives and account managers to provide strategic direction and a solution-oriented approach, while assisting in the development of compelling proposals, presentations and pitches for client meetings leveraging your industry and product knowledge
• Articulate Meltwater's value proposition and value drivers, centered on the business problems we solve for our customers, to decision-makers
• Support the ongoing education of the sales organization through workshops, trainings and the sharing of best practices
• Build and maintain strong internal relationships to become a trusted partner across the business, and strengthen the Solutions Consultants' internal brand
• Work collaboratively with various departments across Meltwater, including Sales, Marketing, Product Marketing, Executive Leadership, Enablement, Implementation, Bid Management and Product to form messaging, positioning and feedback
• Provide customer and new feature feedback to the product teams to drive innovation
• Contribute to RFP and Tender processes in cases where product and use-case expertise is required
• Stay knowledgeable and attuned to the ever-changing social, media, digital and marketing space
  
  

What You'll Bring:

• You will be or have the capability to become a Meltwater platform expert
• Knowledge and experience in the digital, marketing, social or PR space would be advantageous
• Proven ability to understand business problems, apply strong analytical skills and create an effective solution-based strategy
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Skills in both analyzing technical concepts and translating them into business terms, and for mapping business requirements into technical features or services
• Boolean and data structuring understanding would be advantageous
• Demonstrated working cross functionally and/or collaboratively on multiple instances to achieve the best outcomes for the customer & Meltwater
• Understanding of cloud computing and architecture concepts, including APIs

What We Offer:

• Flexible paid time off that allows you to have an enhanced work-life balance.
• Excellent medical, dental, and vision options
• 401(k) matching, life insurance, commuter benefits, and parental leave plans
• Complimentary Calm App subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
  
  

Compensation Overview

• Base Salary of $70K - $90K USD per year + bonus [subject to the terms of the applicable bonus plan] Total compensation range for this position: $84K - $108K USD per year.

Our Story:


At Meltwater, we believe that when you have the right people in the right environment, great things happen.

Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.

Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes along the way.

We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions…