Manager - Supply Chain Data Quality & ICQA; RDC

Position Purpose

The Manager, Logistics – RDC ICQA is responsible for driving inventory integrity, financial accuracy, and product flow across Regional Distribution Centers (RDCs). This role builds and governs effective 4‑wall ICQA processes and controls, removes operational friction that impedes throughput, and leads cross‑functional initiatives to improve accuracy and execution.

The role also enables RDC ICQA teams through data, analytics, reporting, and scalable technology solutions that support consistent decision‑making and continuous improvement.

• Build and govern 4‑wall ICQA processes and controls that sustainably improve RDC inventory integrity and financial accuracy, ensuring alignment with Finance, Merch Accounting, Asset Protection, and Inventory Planning partners.
• Improve RDC throughput and product flow by identifying, prioritizing, and eliminating ICQA‑related friction points; addressing root causes of defects, discrepancies, and process breakdowns that impede operational execution.
• Lead and execute strategic, cross‑functional initiatives to enhance accuracy, including reducing rejects, minimizing receiving discrepancies, and leveraging closed‑loop quality feedback to prevent recurring errors.
• Optimize ICQA onboarding, performance metrics, and operating cadences to ensure consistent execution, visibility to performance drivers, and sustained continuous process improvement across the RDC network.
• Support RDC ICQA teams and Area ICQA Managers with actionable data, analytics, and reporting solutions, ensuring insights are scalable, standardized, and aligned to operational and leadership needs.
• Enable and adopt new tools and technologies (e.g., Big Query, SQL, Tableau, Microsoft Power Platform, automation, and emerging AI solutions) to improve data accessibility, reduce manual effort, and enhance decision support.
• Partner cross‑functionally with Operations Quality, Data Quality, Channel Management, Inventory Planning & Replenishment, Finance, and other supply chain teams to align ICQA execution with broader RDC and enterprise priorities.
• Develop, mentor, and lead analytical and operational talent, building capability, accountability, and a problem‑solving culture that supports long‑term accuracy and flow improvements.
• Develop solutions that leverage the Company' s volumes, systems and partnerships while providing consistently high levels of customer service in a cost‑effective manner.
• Identify and prioritize logistics needs and communicate recommendations to upper management in order to achieve efficient product distribution.
• Provide data and recommendations on product tracking, route analysis, rerouting, costing and usage alternatives.
• Advise IS and system users in the development and implementation of logistics systems improvements and changes.
• Respond to Requests for Information (RFI) from potential software vendors.
• Test vendor software packages to identify potential shortcomings; ascertains vendors' ability to customize products to Home Depot specifications.

• Reports to Sr. Manager, Director Sr. Director or VP
• Typically requires interpersonal skills for dealing with sensitive or controversial situations.
• Typically faces situations that are unstructured and require original approaches.
• Typically considers new courses of action within broad policies and medium‑term goals when solving problems.
• Typically, once given general assignments, determines priorities and defines what should be done and how to do it.

• Typically requires overnight travel less than 10% of the time.

• Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Under regular pressure to meet deadlines, quotas and/or must frequently deal with difficult issues related to people or situations.

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.

• No additional qualifications

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

• No additional education

• 5

• No additional years of experience

• None

• None

• None

• Excellent project management skills. Demonstrated ability to perform financial analysis. Ability to ascertain and solve problems. Strong computer skills.
• Strong communication skills.