Director, Product Portfolio Management

Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

The Director, Product Portfolio Management is responsible for driving cohesive retail product portfolio execution across the Lending organization. This role oversees product roadmap governance, cross‑functional alignment, and end‑to‑end readiness to ensure products deliver measurable business outcomes. The ideal candidate is a strategic operator who excels at connecting product, sales, customer support, and technology teams to ensure disciplined planning, transparent reporting, and successful execution.

This leader will also manage the PDM (Product Delivery Management) function and play a critical role in enabling organizational planning rituals including PI Planning, QBRs, MBRs, and cross‑functional roadmap reviews.

• Lead product roadmap governance, ensuring alignment to strategic goals, customer needs, and capacity constraints.
• Drive PI Planning, quarterly roadmap planning, and prioritization processes.
• Facilitate cross‑product alignment across Product Heads, Technology, Operations, and Sales partners.
• Conduct quarterly roadmap alignment sessions with COO, CTO, CRO.

• Provide program oversight for key strategic initiatives and special projects, ensuring milestones, risks, and outcomes are managed.
• Oversee the PDM team and associated processes, driving operational excellence in product delivery.
• Manage risk reporting for New and Materially Changed Products for each applicable release.

• Manage the GTM process for assigned products, partnering with Product Heads, Marketing, COO, and CRO to ensure cohesive and timely launches.
• Ensure end‑to‑end readiness for both internal stakeholders and client‑facing teams.
• Align product strategy and outcomes across CRO, COO, CPO, and CTO organizations.

• Develop, maintain, and enforce Product Standard Operating Procedures (SOPs).
• Drive process improvements to strengthen transparency, planning rigor, and cross‑functional engagement.
• Establish repeatable rhythms for portfolio reviews, risk assessment, and performance tracking.

• 7+ years in Product Management, Product Operations, Program Management, or Portfolio Management.
• Proven experience leading cross‑functional product planning and governance processes.
• Strong understanding of agile delivery, PI Planning, and product lifecycle management.
• Demonstrated ability to manage complex programs with multiple stakeholders.
• Exceptional communication, facilitation, and stakeholder management skills.

• Experience in financial services, payments, or technology‑driven product organizations.
• Background working with C‑Suite leaders and supporting enterprise‑level strategic reporting.
• Experience managing product operations, program management, or product delivery teams.

• Flexibility:
  Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
• Well‑being:
  Access confidential one‑on‑one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive – Inside and Outside of work.
• Medical, life & disability insurance, retirement plan, lifestyle and other benefits.
• Sustainability:
  Benefit from paid time off for volunteering and donation matching.
• DEI:
  Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
• Career Development:
  Access online learning and accredited courses through our Skills & Career Navigator tool.
• Recognition:
  Be part of our global…