Area Sales Director- Service​/Repair; Southeast Area

What We Expect

The first 3 letters in workplace safety are Y-O-U! Southeast Area.

TK Elevator is currently seeking an experienced Area Sales Director Service/Repair for the Southeast Area. Responsible for ensuring that area exceeds annual and monthly service and repair sales goals and achieves optimum sales volume and profit, supporting sales team capability and development.

• Drive focus on selling highly profitable, executable and convertible projects and lead service & repair and modernization sales growth, fostering relationships with key customers, consultants, and architects. Includes collaborating with area leadership to establish goals and objectives and ensuring that service and repair and modernization staff exceed goals and objectives.
• Support a culture of safety throughout the organization and stress the importance of safety to all employees.
• Implement sales initiatives and use of TKE sales tools in keeping with corporate and area strategic initiatives and reporting requirements. Act as a conduit for the Corporate Sales Team within the area.
• Support onboarding and development of service/repair and modernization sales representatives. Help recruit, train, mentor, coach, evaluate and collaborate with Branch Managers and Sales Managers for discipline and accountability of employees. Support sales representatives to ensure their questions and issues are addressed and resolved in a timely manner.
• Lead STEP Program within the area, including college partnerships, campus recruiting, program delivery, collaboration with seed Campus team, and successful onboarding of trainees.
• Analyze financials and report to accurately forecast booking activity on a monthly and quarterly basis. Includes working with AVP to set area budgets.
• Drive focus on pre-selling activities. Includes conducting Lunch & Learns; presenting and meeting with general contractors; and developing strong working relationships with architects to foster BOD specifications; develop and maintain strong working relationships with consultants.
• Review and create bidding strategies for large or complex modernization and/or service/repair jobs to ensure profitability. Participate in approval process and $Mil+ bid process. Participate in contract administration calls. Attend scope reviews and bid buyouts.
• Monitor on‑going modernization and service/repair jobs and focus on margin improvement through change orders. Participate in CSC calls, close out meetings and accounts receivable calls.
• Review CRM to monitor sales performance and participate in monthly CRM review calls.
• Maintain strong familiarity with company products by attending company training classes and reviewing factory equipment updates and supplier goods. Maintain a strong understanding of TKE, its area and company mission and objectives, ethical standards and code of conduct.
• Support a culture of customer satisfaction that promotes customer retention. Work with other departments to ensure proactive customer assistance.
• Maintain familiarity of the overall market area, including sales backlog, service and repair volume, market penetration, volume of outstanding bids, available new business, special projects, and staffing requirements and availability.
• Implement Area‑wide NIM strategy consistent with company guidelines with the goal of producing 100% on‑time conversion. Collaborate with branch and area management to negotiate maintenance conversion.
• Perform other duties as may be assigned.

• Bachelor’s degree required.
• 10+ years directly related sales experience in the elevator or related industries, preferred.
• Proven success in B2B field sales, with experience selling services in a highly competitive market.
• Ability to write reports, contract proposals and business correspondence.
• Ability to define problems, collect data, establish facts and draw valid conclusions to improve profitability.
• Ability to present effectively to customers, lead meetings and present to groups of people.

The role offers a car allowance, fuel card, and annual incentive program. Provided they meet all eligibility requirements under the applicable…