Program Specialist - Atlanta-

About the Role

We’re hiring a motivated, detail-oriented, and organized Program Specialist to manage the end-to-end requisition process within a Managed Service Provider (MSP) program for a high-profile client. This role goes beyond coordination—it’s about building strong relationships with hiring managers and suppliers, ensuring compliance, and delivering a seamless experience for candidates. Ideal for someone who thrives in a fast‑paced, process‑driven environment, values precision, and enjoys balancing operational oversight with strategic program support.

We are seeking candidates in or near Atlanta, GA. This role is hybrid and will be onsite at the client 3‑4 days/week.

• Full Lifecycle Management:
  Own the requisition process from intake through onboarding and offboarding, ensuring accuracy, compliance, and timeliness at every stage.
• Client & Supplier Relationship Building:
  Develop trusted partnerships with hiring managers and suppliers, acting as the primary point of contact to deliver exceptional service and resolve issues quickly.
• Compliance & Risk Oversight:
  Monitor supplier adherence to program standards, mitigate co‑employment risks, and ensure all onboarding/offboarding activities meet regulatory and client requirements.
• Performance Monitoring:
  Track and analyze program metrics such as requisition aging, onboarding timelines, ticket resolution, and vendor compliance. Proactively elevate potential issues and recommend solutions.
• Data & Reporting:
  Maintain weekly and monthly reporting for clients and internal stakeholders. Regularly review Power BI and VMS dashboards, document anomalies, and highlight trends such as spend fluctuations or supplier performance.
• Supplier Engagement:
  Partner with suppliers on scorecard reviews, quarterly town halls, and strategic calls to drive continuous improvement and strengthen program participation.
• Onboarding & Offboarding Excellence:
• Onboarding:
  Ensure background checks, compliance documentation, system access, and Day 1 readiness are completed accurately and on time.
• Offboarding:
  Oversee badge returns, system deactivations, and completion of termination documentation.
• Client Meetings & Program Growth:
  Lead regular client meetings, provide updates on program performance, and actively contribute to growth initiatives—One Manager at a Time.

• Bachelor’s degree in Business, HR, Psychology, or related field
• 3–5 years in high‑volume workforce management (MSP) environments
• 1+ years of staffing agency experience

• Experience working with craft, construction, and/or light industrial clients

• Experience with MSP/VMS accounts
• Recruiting and pipeline management expertise
• Strong MS Office and reporting skills

• Excellent communication and client‑facing presence
• Detail‑oriented with strong problem‑solving abilities
• Ability to manage time and juggle multiple priorities

This job operates in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is largely a sedentary role; however, it may require the ability to lift files or other objects (up to fifteen pounds). Minimal travel may be required.

The salary at hire is expected to be between $60‑70k per year. Performance‑based variable compensation may be provided as part of the compensation package.

• Healthcare Benefits including Group Medical, Prescription, Vision & Dental Coverage through pre‑tax deductions (United Healthcare)
• Health Savings Account (Optum)
• Company provided Basic Life and Accidental Death and Dismemberment Insurance (New York Life)
• Voluntary Short and Long Term Disability (New York Life)
• Whole Life / Accident Insurance / Critical Illness Insurance (UNUM)
• Company‑provided Employee Assistance Program (EAP)
• Commuter Benefits
• 401K Plan; fully vested at third anniversary
• No maximum cap on PTO, take leave when needed.
• Paid Holidays, and Floating Holidays each year
• Paid Parental leave
• Discount program

Core values are the bedrock of our organizational culture and the guiding principles for all employees.…