Project Manager, Business Development, Operations Manager

THE ROLE

At Anisa, we're redefining how we work - aligning our strategy and our culture so we can serve our customers with more clarity, speed, and creativity. We believe in honesty, collaboration, and accountability. Every team member is empowered to think like an owner - to bring structure to the unknown, challenge what's possible, and help us build the culture we aspire to: one that's customer-centric, guided by insight, and advancing with purpose.

Project Management is a critical partner to our Sales team and Account Managers. They are the foundation of all customer projects relating to the development execution, completion and delivery to our brand partners. This involves many skill sets, from project management, design and development, reporting and customer service. In this department, our team members are committed to creating the best product for our brand partners on time and within budget.

This role is responsible for planning, coordinating, and monitoring internal projects with Account Managers, from initial ideation through to completion. This role requires strong organizational skills, attention to detail, and the ability to work cross-functionally with Plant team members, Logistics, Marketing and Sales teams.

POSITION RESPONSIBILITIES

1) Project Delivery & Planning

• Build and manage project plans with clear milestones, owners, and dates; balance multiple customer projects while maintaining priorities and focus on results.
• Coordinate with Plant, third-party suppliers, customers, and internal teams to keep projects on schedule and within scope.
• Track progress, surface risks early, and implement recovery/mitigation plans to protect OTIF delivery commitments.
• Maintain accurate project documentation (timelines, briefs, change logs, approvals) and follow up on open actions and deadlines.

2) Communication & Stakeholder Management

• Deliver transparent, timely updates across stakeholders (internal and external) and manage project correspondence with Plant, suppliers, and customers.
• Facilitate meetings (internal/customer): prepare materials, recap decisions, record action items, assign owners/due dates, and ensure follow-through.
• Represent Project Management in customer meetings as needed.

3) Data, Systems & Governance

• Adhere to established SOPs and governance standards for all project documentation.
• Ensure flawless accuracy and data integrity for project and product data in internal platforms and customer portals.
• Create/maintain development plans, quotations, and item/spec data according to system requirements and naming conventions.

4) Samples, Quotations

• Manage inbound quotation and sample requests with speed and precision.
• Issue project briefs/requests to the Plant and qualified suppliers; coordinate sample builds, shipments, and professional presentation for customers.
• Review/validate drawings and samples, secure approvals, and maintain traceable records.

5) Quality & Compliance

• Oversee quality checkpoints throughout development to ensure customer specifications and compliance requirements are met.
• Drive first-pass approval rates by validating specifications, testing requirements, labeling/packaging details, and change controls.

6) Administrative & Office Support

• Provide comprehensive administrative support to Sales and Account Management (e.g., logistics for meetings, materials prep, professional coordination).
• Manage office organization, samples and shipping; prepare for customer visits and on-site meetings.

QUALIFICATIONS

• Bachelor's degree required.
• 2+ years in project management or sales/account support; product development or consumer packaged goods experience strongly preferred.
• Demonstrated experience in project management within a fast-paced environment; proven ability to prioritize, meet deadlines, and manage multiple concurrent projects.
• Experience with quotation processes.
• Strong analytical, organizational, and prioritization skills; exceptional written, verbal, and presentation communication skills; excellent customer service and interpersonal skills.
• Proficient with Microsoft Excel, Word, and PowerPoint; experience with Salesforce and/or Net Suite; familiarity with Box and ; ability to quickly adopt new platforms (CRM/ERP, etc.).

WORK ENVIRONMENT & BENEFITS

• We are an in-office hybrid team that values collaboration, flexibility and connection.
• We offer a competitive benefits package.
• We are proud to be an Equal Employment Opportunity (EEO) Employer.