Operations Manager - Insurisk

Responsibilities

• Support all key functions in a dynamic, expanding, fast‑paced MGA.
• Support new and existing opportunities, onboarding new programs including analyzing program requirements for successful implementation.
• Work with developers and vendors supporting core underwriting systems, policy administration, premium, and claims; train and support users during implementations and troubleshooting exercises.
• Create and recommend operational workflow efficiency for lines of business via documentation, workflow support, training tools, IT enhancement and/or support business outsource workflow.
• Continual educational development in all aspects of the business to support and lead initiatives.
• Support monthly reporting requirements and analyze data, premium, policy information; troubleshoot data, liaise with internal IT data managers, and work with carriers and markets.
• Support underwriting audits, internal/external, compliance (surplus lines, state requirements, etc.).
• Improve, identify and implement processes for efficiency in placing and tracking business.
• Identified as a "go‑to" person for program team, clients, design, underwriting, sales strategies, etc. for direct access and non-direct access carriers.
• Identify and communicate carrier specialties for greater efficiency and process development.
• Instrumental in recommending and suggesting process improvement for identifying issues and developing and recommending solutions for greater efficiency.
• Provide proactive customer service driven to achieve revenue plan.
• Process/complete case management requirements for both light and full‑service model.

• Language fluency:
  English (Required)
• Work shift:
  
  1st Shift (United States of America)

General Description of Available Benefits for Eligible Employees of CRC Group:

• Medical, dental, vision, life, disability, and AD&D insurance
• Tax‑advantaged savings accounts and a 401(k) plan with company match
• Generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more
• Potential eligibility for restricted stock units and/or a deferred compensation plan

Why CRC Group?

• Growth:
  Advance your career with learning and leadership development programs.
• Innovation:
  Work in a forward‑thinking environment that values new ideas.
• Community:
  Be part of a supportive team that celebrates success together.
• Benefits:
  Enjoy competitive compensation, health benefits, and retirement plans.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law. Pay Transparency Nondiscrimination Provision. E‑Verify.