Director, Strategic Accounts | Hybrid

Director, Strategic Accounts | Hybrid Skip to main content#Director, Strategic Accounts | Hybrid page is loaded## Director, Strategic Accounts | Hybrid Apply locations:
Atlanta, GAtime type:
Full time posted on:
Posted Yesterday job requisition :
JR101774

Purchasing Power is a leading employee purchase program that helps people buy the products and services they need through the convenience of payroll deduction. As part of PROG Holdings (NYSE: PRG), a Fin Tech holding company with more than 20 years of experience, we’re focused on building simple, responsible financial solutions that put people first. PROG Holdings’ portfolio includes Progressive Leasing, a market leader in lease‐to‐own solutions, Purchasing Power, and Four, a Buy Now Pay Later (BNPL) platform — all united by a commitment to innovation, access, and meaningful impact.
** This is a Purchasing Power Position
**** Purchasing Power
** is a leading employee purchase program that helps people buy the products and services they need through the convenience of payroll deduction. As part of PROG Holdings (NYSE: PRG), a Fin Tech holding company with more than 20 years of experience, we’re focused on building simple, responsible financial solutions that put people first. PROG Holdings’ portfolio includes Progressive Leasing, a market leader in lease‐to‐own solutions, Purchasing Power, and Four, a Buy Now Pay Later (BNPL) platform — all united by a commitment to innovation, access, and meaningful impact.

We are hiring a
** Director of Account Management** (
* Strategic Accounts)
* that is responsible for the B2B leadership, strategic planning and team support of the Strategic Account Managers. This role requires a strategic thinker with strong leadership skills and a proven track record in managing client relationships, retention and growth while optimizing processes. The ideal candidate will have a proven track record in account management and have the ability to develop and execute strategic initiatives.

This is a hybrid role that requires in‐office presence in Atlanta, Georgia.
*
* What You Will Do:

***** Leadership & Team Management*****:
*** Lead, mentor, and develop a high-performing account management team
* Set clear performance goals and provide regular feedback and coaching
* Assist Account Managers to initiate and cultivate successful partnerships between Purchasing Power and assigned Clients
* Plan and deliver support programs for the Strategic Account Management team and offer guidance on influencing and strengthening performance and partnerships
*** Client Relationship Management*****:
*** Optimize and manage business relationships with our largest broker partners to grow Purchasing Power’s client base
* Act as the primary point of contact for escalated client issues
* Develop and implement partner business plans and account plans strategies to drive client engagement and retention
* Meet target revenue and adoption rates while focusing on customer penetration strategies and develop with accounts
*** Process Optimization*****:
*** Implement process improvements and develop standard operating procedures for account management
* Utilize data and analytics to drive decision-making and process enhancements
*** Strategic Planning & Execution*****:
*** Collaborate with senior leadership to develop and execute account management strategies
* Align account management goals with overall business objectives
* Identify upselling and other opportunities with existing accounts to drive revenue growth
*** Performance Monitoring & Reporting*****:
*** Track and report on key performance metrics for the account management team
* Provide regular updates to senior leadership on team performance and client satisfaction
** The Experience You Will Bring:
*** Bachelor's degree in Business, Marketing, or a related field or equivalent relevant experience
* 8+ years of experience in B2B sales or account management, with at least 3 years in a leadership role
* Proficient using Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, One Note)
* Experience with CRM software (Salesforce) and data analytics tools (Tableau)
* Strong leadership and people management skills
* Preferred…