Supervisor, Business, Operations Manager

Carrier is a leading provider of heating, ventilating, air conditioning and refrigeration systems, building controls and automation, and fire and security systems leading to safer, smarter, sustainable, and high-performance buildings.

Carrier is looking for a Shift Supervisor. This position will supervise a team of technical / business support and/or production / maintenance employees in Materials & Logistics and sets day-to-day activities involving storing and shipping products. Conducts inventory control and prepares reports and manuals. You will be responsible for leading all aspects of receiving, shipping, and storage of products.

• Effectively lead a team that is focused on Safety, Quality, Delivery and Cost
• You should have a safety 1st mindset and lead by example ensuring all safety guidelines are followed consistently
• Develop and support a 5s culture in all areas of the facility. Outstanding housekeeping is expected at all times
• Develop an environment that champions high employee morale promoting fair and equal treatment while also driving results
• Conduct employee performance reviews providing effective and constructive unbiased feedback
• Ensure goals are met or exceeded and have the ability to resolve gaps as necessary.
• Participate in continuous improvement initiatives using lean manufacturing or problem-solving techniques such as Kaizens, Value Stream Maps, 5-Why’s, 8D’s, and Standard Work.
• Ensure environmental compliance and policies are adhered to
• Develop and execute daily plan considering vacations, scheduled & unscheduled absenteeism, and over-time within budget and adhering to company policies.
• Lead associate skills matrices to effectively staff an efficient operation that promotes quality. Build and perform training requirements as needed
• Other duties and responsibilities as assigned

• Bachelor’s Degree
• 5+ years of experience supervising a team of technical / business support and/or production / maintenance employees in Materials & Logistics and sets day-to-day activities involving storing and shipping products.
• 1+ year of experience utilizing an ERP system for materials management and associated transactions
• 1+ year of experience working with OSHA regulations (such as Confined Spaces, Electrical Safety, Energy Isolation and Machine Safeguarding)

• Be able to drive multiple tasks and priorities and easily adapt to changing situations.
• Work independently without detailed direction as required
• Proven patience, tact and diplomacy
• Motivated and willing to accept new challenges
• Strong leadership skills, with excellent oral and written communication skills
• Ability to learn new tasks quickly and identify improvement opportunities
• Ability to interact with various departments, levels of the organization, associates, customers, and management
• Flexibility to work outside of established starting and ending times
• Highly focused and results orientated in supporting sophisticated operations
• Ability to conduct all business and personal affairs in a professional and ethical manner
• High-energy with a pleasant and professional demeanor that promotes a team environment that delivers results
• Proven track record to implement change in materials systems
• Basic computer proficiency with email and Microsoft Excel, Word and PowerPoint. Other systems as required
• Background in shipping, receiving and warehouse practices.