Accounts Receivable Specialist

Location:

Atlanta, GA, United States

Job

Accounts Receivable Specialist

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you'll discover meaningful work that enhances the quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don't just become part of our success story;

you help shape the future and continue our rich legacy that started back in 1874.

Responsible for following up with customers, both internally and externally, to collect outstanding accounts receivable for assigned districts utilizing contract language, SAP, written communications, and outbound calls.

• Communicate with customers to reduce overall accounts receivable for the assigned districts through outbound calls or written communication.
• Document all customer communication and prepare any necessary documents. Participate and lead monthly conference calls with local districts to review the top accounts impacting financial performance.
• Resolve customer disputes through contract review or negotiation and escalating if necessary.
• Meet or exceed financial targets set by direct supervisors.
• Track and file liens on properties and set up legal/collection files. Review unapplied payments to help resolve all unclaimed property items for assigned districts.
• Communicate interdepartmentally to achieve financial results.
• Assist and train new members within the area of activity.
• Work a flexible time schedule and travel may be required in accordance with assigned districts.

Education

• Bachelor degree is preferred.
• 2–4 years of work experience in customer service, accounting, or credit and collections; or an Associate Degree with 1–2 years of related experience.

Work Experience & Skills

• Experience with customer service is required.
• Collections / Accounting experience is required.
• Account Management experience is preferred.
• Experience using SAP is preferred.
• Good analytical, time management, and organizational skills are necessary.
• Self‑motivation, strong follow‑up, and closure skills are required to achieve results efficiently.
• Working knowledge of Microsoft Word and Excel is required.

• Fully vested 401(k) match, up to 7% of total eligible compensation.
• Competitive medical, dental and vision plans effective from the first day of hire.
• 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 company‑observed holidays.
• Tuition reimbursement – eligible after 6 months of service.
• Parental leave – 100% base pay for 6 consecutive weeks within the first year of a child's birth or adoption.
• A wide range of development opportunities to boost professional and leadership growth.

• Safety:
  Uphold the highest safety standards for all.
• Integrity and Trust:
  Foster honest, ethical relationships.
• Create Value for the Customer:
  Deliver innovative, reliable solutions.
• Quality:
  Ensure excellence in every product and service.
• Commitment to People Development:
  Nurture our people, they are the heart of our success.

Discover more on our career website.

At Schindler Group we value inclusion and diversity, and practice equity to create equal opportunities for all. We endeavor that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, color, religious affiliation, union affiliation, gender, gender identity, sexual orientation, marital status, national origin, nationality, genetics, and health, disability or veteran status.

Any unsolicited application from recruitment agencies is deemed to be rejected and does not constitute an offer from a recruitment agency.