Data-Driven Program Operations Coordinator; Volunteer

Company Description

Passion for Life, Inc. is a non-profit organization. Our mission is to help students identify their passions and create a plan to turn their passions into rewarding careers. Passion for Life, Inc. was created to be a high energy and engaging process that helps students identify their passions and gain clarity on how to utilize their core strengths and talents to select a career.

Passion for Life, Inc. is seeking applicants for the Program Operations Coordinator Volunteer/Intern position to support the planning, coordination, and execution of our career readiness programs. This role will assist with program logistics, data tracking, participant engagement, and process improvement. The ideal candidate is detail-oriented, proactive, and passionate about workforce development and nonprofit operations.

This role will be prioritizing Facilitating and planning program service logistics.

• Updating and developing program policies, procedures, and standard operating procedures (SOPs) for existing programs (onsite and virtual, Workshops, career Coaching, field trips, etc.).
• Developing and updating key performance indicators (KPIs) and metrics to ensure operational goals are met and aligned.
• Conducting comprehensive analyses of existing program processes to identify inefficiencies and areas for improvement.
• Collecting and analyzing data on program performance to ensure continuous improvement initiatives.
• Manage and execute day-to-day operations for program services.
• Participating in projects and work plan development while implementing project tasks with established timelines and deliverables.
• Supporting and guiding the program operations team, management, career coaches, and other team members.
• Collaborating with internal teams, including Program Operations, HR, Instructional Design, and other departments

Education & Experience

• Current student or recent graduate in Business Administration, Nonprofit Management, Public Administration, Education, Social Sciences, Organizational Development, or a related field.
• Experience in program coordination, operations, data analysis, or project management (preferred but not required).

Skills & Competencies

• Program Management & Operations – Strong organizational skills to coordinate logistics, manage multiple tasks, meet deadlines, and track project deliverables efficiently.
• Data-Driven Problem-Solving – Ability to collect, analyze, and interpret data to improve program effectiveness, update policies and SOPs, and enhance operational efficiency.
• Communication & Technical Proficiency – Excellent verbal and written communication skills, collaboration across teams, and proficiency in Microsoft Office, Google Suite, and project management tools.

• Candidates must have legal authorization to work in the U.S.
• Candidates will undergo a background check as part of the hiring process. Candidates are responsible for covering the cost of this background check.
• This is an unpaid volunteer role.