Sr. Remarketing Field Specialist

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown.

Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As a Senior Remarketing Specialist, you will play a critical role in supporting our US and Canadian operations by driving operational excellence in trade-in valuation, vehicle transportation, logistics, storage, and disposition. This position requires a strategic thinker with a proven track record in the automotive or technology industry.

You will be responsible for developing and implementing processes to optimize efficiency, reduce costs, and enhance customer satisfaction. Your ability to analyze data, identify trends, and implement solutions will be vital to the success of this role. The ideal candidate is a results-oriented individual with a passion for process improvement. You will collaborate closely with cross-functional teams to achieve key performance indicators (KPIs) and support broader company initiatives.

Join our team as we redefine the remarketing industry and continue to build a world-class operation. Responsibilities Thrive in difficult, complex, and ambiguous situations; uses a mix of prior experience and natural curiosity to build unique solutions to some of the toughest problems in automotive. Manage trade-in valuation program with a balanced mindset of enabling new car sales while maximizing profitability.

Manage wholesale disposition of non Rivian trade-ins. Provide regular updates and reports on inventory status, and partner performance. Work collaboratively with internal and external partners to achieve department and company KPI goals. Manage, train, and guide external partner relationships for the success of Rivian. Utilize functional, analytic, and technical experts to get a holistic view of initiatives and strategy; goes the extra mile to ensure all decisions and planning is complete with relevant teams and stakeholders.

Trailblaze new processes in both the United States and Canada as Rivian continues expanding deliveries into new markets. Work with Delivery Operations, Service Operations, Customer Engagement, Logistics, and other internal departments to uphold the process, SOP's, and documentation to enable Remarketing support. Be an agent of change that owns effective communication of company messages; ensures that the entire team is informed of the vision of our business.

Create clear tactics and action steps when developing high level strategy, coach team to success through a combination of open questions, effective listening, and accountability to both goals and the team success. Develop and maintain relationships across the organization; make yourself available to assist others with their initiatives and company wide goals. Train and mentor team members and partners on best practices and standard operating procedures.

Possess both strong and professional communication capabilities. Foster a culture of continuous improvement and operational excellence. Qualifications 3-5+ years of operational experience working in a high-volume environment that specializes in vehicle valuations, auction disposition strategies, transportation & logistics, DMV operations, lienholder communications, and is considered a functional expert in this domain Prior OEM or Dealer Remarketing experience a plus Experience working cross-functionally with multiple departments and key stakeholders Ability to maintain a constant feedback loop on developing processes while working creatively to independently problem solve Experience in analyzing reports;

creating action plans based on data using tools like Excel, Databricks, Tableau, and internal reporting to identify trends and drive results Prior experience with EV and Automotive Ecommerce Expert Proficiency with…