Co-op, HR Program and Product Management Support; Summer

What You'll Help Us Keep Climbing (Overview & Key Responsibilities)

The Delta Human Resources Project and Process Quality team is seeking a co-op student to support a large enterprise project while also managing smaller projects independently from planning through execution. This role is designed for someone who wants hands-on experience across both program management and product management in a fast-moving, cross-functional environment.

The co-op will work closely with experienced leaders to support planning, execution, requirements work, stakeholder coordination, and delivery follow-through. In addition to contributing to a large, high-visibility enterprise effort, this person will also have opportunities to take ownership of smaller projects in full, building both range and depth through the experience.

• Support program and product management work across a large enterprise initiative
• Independently manage smaller projects with guidance from experienced leaders
• Help coordinate work across HR, IT, development teams, and other business partners
• Support requirements gathering, documentation, and refinement for evolving work streams
• Help translate business needs into clear, organized materials that support delivery teams
• Assist with backlog, task, and action tracking to keep work visible and moving forward
• Build and maintain project plans, trackers, meeting notes, and follow-up actions
• Prepare slides, status updates, and materials for working sessions and leadership discussions
• Track decisions, dependencies, risks, and next steps across multiple efforts
• Contribute to process improvement and employee experience enhancements tied to HR transformation work

• Hands-on experience supporting a large enterprise project inside a complex organization
• Exposure to both program management and product management ways of working
• Experience working directly with cross-functional partners, including development teams and business stakeholders
• Opportunities to build skills in requirements work, delivery coordination, stakeholder communication, and project execution
• Ownership of smaller projects that can strengthen confidence and judgment over time
• A better understanding of how large-scale transformation work is scoped, organized, and delivered

• Must be enrolled as a full-time student pursuing an undergraduate degree in a 4-year academic institution
• At least a 3.0 GPA on a 4-point scale
• Must be available to work on a full-time basis for 3 alternating semesters:
  Summer 2027, Spring 2028, and Fall 2028
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and work in a fast-moving environment
• Strong written and verbal communication skills
• Comfort working across teams and supporting multiple stakeholders
• Interest in both structured project execution and solving evolving business problems
• High level of discretion and professionalism
• This position requires student to work for 3 alternating semesters. Student cannot actively take any courses (inclusive of online or in-person) and work as a Co-op/Intern at the same time, which may delay graduation by 1-2 semesters
• Must be able to work onsite in our Atlanta, GA office for the duration of the Co-op
• Working as a Co-op/Intern does not guarantee a full-time opportunity at Delta Air Lines upon graduation. This position is intended to provide educational and professional work experience to prepare the student for the workforce
• Consistently prioritizes safety and security of self, others, and personal data
• Embraces diverse people, thinking, and styles
• Possesses a high school diploma, GED, or high school equivalency
• Is at least 18 years of age and has authorization to work in the United States

• Interest in program management, product management, or enterprise delivery work
• Experience with project coordination, requirements gathering, or task tracking
• Comfort working with both business stakeholders and technical partners
• Ability to create clear slides, summaries, and written updates
• Familiarity with Microsoft Office, Visio, and project or task management tools
• Familiarity with generative AI tools and emerging agentic AI concepts
• Interest in employee experience, process improvement, or enterprise transformation work