Business Analyst

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Business Analyst at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve - a community's most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare's biggest challenges.

Play a critical part in ensuring Gainwell is meeting our clients' objectives in important areas.

Your role in our mission

Requirements & Business Analysis

• Serve as a liaison between clients, project managers, and technical teams to gather, analyze, document, and maintain business requirements, change requests, process flows, and operational documentation throughout the project lifecycle.
• Analyze business processes and recommend improvements aligned with client technology goals.
• Use tools such as Excel and basic SQL to assess business impacts, support analysis, and inform decision-making.

Project & Stakeholder Coordination

• Coordinate multiple projects and work streams across business and technical teams, tracking milestones, risks, dependencies, action items, and improvement opportunities.
• Facilitate meetings and follow up on open issues to ensure timely resolution.
• Build strong partnerships with business owners, developers, testers, project managers, and leadership.
• Communicate project status, business impacts, and solution recommendations to both technical and non-technical audiences.

Medicaid Financial Subject Matter Expertise

• Act as a subject matter expert in Medicaid financial processing, claims processing, reporting, and batch operations.

Testing & Release Support

• Develop test scenarios, support testing activities, review results, and coordinate User Acceptance Testing (UAT) through stakeholder approval to validate business requirements.
• Support release planning, implementation validation, post-production monitoring, production issue analysis, and defect triage.

What we're looking for

• 3-5+ years of experience in a Business Analyst role;
  Medicaid and Medicare experience preferred.
• Knowledge of Microsoft Excel, basic SQL, and requirements management tools such as ALM.
• Strong analytical skills and experience evaluating and improving business processes.
• Excellent written communication and technical documentation skills.

Professional & Interpersonal Skills

• Strong client-facing communication skills with the ability to translate business needs into actionable requirements.
• Executive presence with the ability to clearly communicate technical concepts to business leaders, clients, and technical teams.
• Experience facilitating meetings, driving collaboration, and building consensus among diverse stakeholders.
• Strong organizational and project coordination skills, with the ability to manage multiple priorities in a fast-paced environment.

What you should expect in this role

• Fully remote options from Contiguous US locations only

• Video cameras must be used during all interviews, as well as during the initial week of orientation
• The deadline to submit applications for this posting is August 6, 2026.
• #LI-HC1
• #LI-UAT
• #LI-SME Medicaid Financial

The pay range for this position is $55,600.00 - $79,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work 'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance.

We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to…