Client Executive - People Solutions - Large Market Segment

Client Executive
- People Solutions
- Large Market Segme...

Atlanta, Georgia, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture,
you belong here.

Miami, Tampa, Charlotte, Birmingham, Pembroke Pines

The Client Executive is a senior level role responsible for serving as the single point of accountability for client strategy, integration, and executive engagement across complex large market accounts.

This role operates as the strategic quarterback
, aligning cross-functional expertise, driving measurable client outcomes, and ensuring a consistent “One Lockton” experience across practices and geographies for our largest, most complex clients.

• Own overall retention, and profitability of assigned client portfolio
• Lead development of integrated, forward-looking client strategies
• Align strategy to client business objectives, risk profile, industry and market dynamics
• CE Differentiator à moves beyond plan management and oversight to enterprise-wide strategic ownership

• Maintain accountability for end-to-end program strategic execution across all lines of coverage
• Ensure alignment between client strategy and outcomes
• Drive best-in-class program design, including optimizing best-in-class expertise across the portfolio
• CE Differentiator à focus on integration across client portfolio in coordination with Lockton’s best-in-class resources

• Serve as the primary C-suite relationship leader
• Deliver executive-level strategy, insights, and storytelling
• Act as the face of Lockton for complex, multi-stakeholder environments
• CE Differentiator à elevates from trusted advisor to executive influencer and enterprise partner.

• Partner with Producers and Practice Leaders to identify and execute organic revenue growth opportunities within current clients
• Expand relationships and solutions across assigned clients by aligning Lockton capabilities to evolving client needs
• Support stewardship, renewal strategy, and executive conversations that uncover opportunities for cross-sell, upsell, pricing improvement, and expanded service scope
• Ensure alignment between client value, retention, profitability, and measurable organic growth
• CE Differentiator à actively drives revenue growth within existing client relationships through strategic expansion and measurable client value

• Lead, coach, and develop high-performing client teams
• Establish clear roles, accountability, and team culture
• Foster a next-generation leadership development mindset

• Executive Presence & Influence – credible advisor to C-suite stakeholders
• Strategic Synthesis – translates data, analytics, and risk insights into decisions
• Commercial Acumen – drives growth, retention, and profitability
• Leadership & Talent Development – builds strong, scalable teams
• Change Leadership – champions transformation, innovation, and adoption

• Minimum 15+ years of experience managing large, complex client portfolios
• Demonstrated success in enterprise-level client strategy and leadership
• Experience navigating complex governance structures
• Strong analytical, communication, and executive presentation skills
• Deep knowledge of group benefits, funding strategies and market dynamics.
• Strong relationships with carriers and market partners.
• Advanced financial analysis and business acumen.
• Executive presence with ability to influence at senior levels.
• Internal candidates
  : all preceding qualifications listed, plus Sr. AE in good standing with elevated performance-related scores (PULSE Feedback 3.5 + , Performance Reviews 4 + )
• External candidates
  :
  • Bachelor's degree in a business-related program or equivalent education…