Program Manager, Product and Brand Experience Partnership Development

How you'll help us Keep Climbing (overview & key responsibilities)

As a Program Manager on the Product & Brand Experience Partnership Development team, you will lead the development and execution of strategic partnerships that enhance Delta’s customer experience and drive incremental revenue across Marketing & Product. This role focuses on partnerships across key product areas including in-flight and ground experiences such as amenities, catering, cabin design, service delivery, and broader customer experience touchpoints.

This role owns the full partnership lifecycle—from sourcing and structuring opportunities through negotiation and execution—while working across multiple business units to bring innovative concepts to market. You will play a key role in shaping how Delta integrates partners into its products and experiences and in defining new commercial models that support long‑term growth.

• Originate and deliver a pipeline of strategic partnerships across Brand Experience and adjacent verticals, with accountability for revenue generation and commercial outcomes

• Structure and lead negotiations for complex, multi‑million dollar partnership agreements, including pricing, value exchange, and contract terms

• Develop and own financial models and business cases to inform deal strategy, pricing, and investment trade‑offs

• Lead cross‑functional alignment across Product, Operations, Marketing, Legal, and Finance to execute partnerships effectively

• Translate complex opportunities into clear, compelling narratives and recommendations for senior leadership

• Identify emerging trends, partnership models, and competitive insights to inform long‑term strategy and innovation

• 5+ years of experience in strategic partnerships, business development, enterprise sales, or related roles

• Strong financial modeling and business case development skills

• Experience working across multiple stakeholders and functions in a fast‑paced environment

• Ability to communicate complex ideas clearly and effectively to a range of audiences

• Strong analytical, problem‑solving, and organizational skills

• Advanced proficiency in Excel and Power Point

• Consistently prioritizes safety and security of self, others, and personal data.

• Embraces diverse people, thinking, and styles.

• Possesses a high school diploma, GED, or high school equivalency.

• Is at least 18 years of age and has authorization to work in the United States.

• 7+ years of relevant experience in partnerships, strategy, or business development

• Bachelor's, MBA or advanced degree in business or a related field

• Experience structuring complex partnership agreements or commercial deals

• Experience in airline, travel, hospitality, or related industries

• A strong commercial mindset with the ability to balance revenue, customer experience, and brand considerations

• Ability to operate in ambiguous environments and develop structured solutions to complex problems

• Strong stakeholder management and influencing skills across senior leadership

• An ownership mentality with a focus on driving outcomes and delivering measurable results

Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience, Servant Leadership, and Teamwork – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on sharing success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way.

• Competitive salary, industry‑leading profit sharing program, and performance incentives

• 401(k) with generous company contributions up to 9%

• Paid time off including vacation, holidays, paid personal time, maternity and parental leave

• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits

• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back‑up care, and…