Associate Brand Experience Manager - Jimmy John's

We are looking for a highly analytical, curious, and execution-oriented brand strategist to help design, test, and scale growth initiatives across the Jimmy John's brand experience. This role is ideal for someone who thrives in test-and-learn environments, enjoys solving complex business problems, and can translate data into clear, actionable recommendations.

The Associate Manager will play a critical role in driving profitable growth for Jimmy John's and its Franchisees by leading structured testing, partnering closely with Operations, and ensuring initiatives are both customer-forward and operationally viable. This individual will act as a connector across cross-functional teams, bringing rigor to how we prioritize, test, and scale high-impact ideas.

• Education:
  
  Bachelor’s degree in business, marketing, economics, engineering, or related field
• Professional
  
  Experience:
  
  3-5 years in strategy, analytics, brand marketing, consulting, or test-and-learn environments

• Supports the development and management of a structured pipeline of growth initiatives, with a strong focus on test design, measurement, and scalability
• Leads end-to-end market testing for product, pricing, delivery, loyalty, and digital initiatives, including test/control design, market and store selection, KPI definition and success criteria, post-test readouts and recommendations
• Partners closely with Operations and Franchisees to ensure tests are practical, executable, and reflective of real-world store environments
• Synthesizes consumer, operational, and financial data to evaluate test performance and inform go-forward decisions
• Documents and scales key learnings, ensuring insights are clearly translated into actionable rollout plans or iteration paths
• Acts as a central connector across cross-functional teams (Operations, Culinary, Supply Chain, Revenue Management, Digital, Loyalty, Analytics, etc.) to drive alignment and execution
• Brings rigor and consistency to how the team approaches test-and-learn methodologies, measurement, and decision-making frameworks
• Identifies whitespace opportunities and quantifies "size of prize" through a combination of data analysis, competitive insights, and test results
• Supports strategic planning by translating insights into clear recommendations that impact traffic, check, frequency, and retention
• Develops clear, concise, executive-ready updates on testing progress, results, and implications

• Strong analytical mindset and experience working with large, complex datasets and translating insights into action
• Demonstrated experience in test design, experimentation, and performance measurement (A/B testing, pilots, test/control frameworks)
• Ability to balance customer experience, operational feasibility, and financial impact in decision-making
• Strong cross-functional collaborator with a track record of working closely with Operations and field teams
• Structured problem solver with high attention to detail and follow-through
• Effective project manager, able to manage multiple work streams and timelines simultaneously
• Comfortable navigating ambiguity and driving progress in test-and-learn environments

• Proficient in Excel (pivot tables, SUMIFS, INDEX/MATCH)
• Strong PowerPoint skills with ability to create clear, executive-ready materials
• Experience using Tableau, Power BI, or similar tools to self-serve and analyze data

Inspire is a multi-brand restaurant company whose portfolio includes more than 33,000 Arby's, Baskin-Robbins, Buffalo Wild Wings, Dunkin', Jimmy John's, and SONIC restaurants worldwide.

We’re made up of some of the world's most iconic restaurant brands, but we're much more than just a restaurant company. We're a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it's an experience. At Inspire, that's our purpose: to ignite and nourish flavorful experiences.