Service Manager
Listed on 2026-08-02
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Business
Operations Management, Client Relationship Management
Compensation: $125,000 to $135,000 per year
Paid OEM Training Comprehensive benefits including medical, dental, vision available from start Paid Time Off, Sick Time and Vacation Matching 401(k) etc.
Company credit card + travel perks/points
ShiftDay shift, Monday to Friday with flexibility required from time to time.
Job OverviewThe Service Manager provides leadership and direction for the service team, ensuring customers receive timely, professional, and effective support. This position is responsible for overseeing daily service operations, developing team performance, and maintaining strong customer partnerships while supporting business growth. The successful candidate will combine strong leadership, operational expertise, and a customer‑first mindset to achieve departmental and organizational objectives.
Key Responsibilities & QualificationsSupervise, coach, and support service personnel to promote accountability, professional growth, and high‑quality workmanship. Foster positive customer relationships by addressing service needs, resolving concerns, and ensuring a consistent service experience. Identify opportunities to expand service business through customer engagement, maintenance agreements, and value‑added solutions. Track departmental performance, manage resources effectively, and support the achievement of revenue, profitability, and service goals.
3–5 years of leadership experience in a service‑related environment, with strong communication, problem‑solving, organizational, and business management skills.
60% - 75% travel to meet with Service Technicians and Customers MT1
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