Business Performance Manager, ISO Excellence

Responsibilities

• Analyze sales, margin, pricing, rebate, and inventory performance data at the ISO, customer and market level.
• Identify areas for improvement with margin, pricing, rebate, inventory, and underperforming programs.
• Assess profitability trends and highlight risk or growth opportunities.
• Develop recurring reports and dashboards to monitor key performance metrics.
• Evaluate pricing realization and execution trends.
• Identify opportunities for pricing adjustments or structural pricing improvements.
• Partner with Sales and Finance to model financial impact scenarios.
• Support execution of approved pricing actions and monitor post-implementation results.
• Assess performance of promotions, rebates, and growth programs.
• Quantify program ROI and identify underperforming initiatives.
• Recommend adjustments to improve effectiveness and financial return.
• Track and report measurable financial impact of optimization efforts.
• Analyze inventory productivity, order patterns, and tool utilization trends.
• Identify opportunities to improve inventory turns and reduce aged or excess inventory.
• Collaborate with Supply Chain and Operations to support recommended improvements.
• Promote adoption of reporting tools and operational best practices across ISO locations.
• Establish baseline performance metrics for assigned partners or regions.
• Develop and maintain scorecards for key KPIs (margin %, pricing realization, inventory turns, program ROI, etc.).
• Provide regular performance insights and recommendations to ISO leadership.
• Monitor progress against agreed action plans and escalated material risks or performance gaps as needed.
• Facilitate working sessions with ISO partners and internal stakeholders to review performance data and align on action plans.
• Coordinate with Finance, Sales, Pricing, Inventory, Supply Chain, and Operations to support implementation of approved initiatives.
• Follow up on initiative progress and document measurable outcomes.

• High School Diploma or equivalent required.
• 5–7 years of experience in operations, pricing, finance, analytics, or business performance role.
• Highly proficient in CRM software pipeline management and MS Office Suite.
• Strong excel and data analysis skills.
• Experience working with cross‑functional teams.
• Ability to translate data into clear, actionable steps.

Demonstrates expertise in data analysis, financial modeling, and performance metrics to drive pricing and inventory optimization. Collaborates effectively with cross‑functional teams to implement strategic initiatives and improve operational efficiency.