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Head of Customer Operations & Renewal Strategy
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-08-04
Listing for:
Outreach Corporation
Full Time
position Listed on 2026-08-04
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
Outreach is seeking a post-sales operations leader to own onboarding, adoption, renewal, and expansion programs. You will design AI-driven processes, surface churn risks early, and drive measurable growth across a diverse customer base.
You will lead a team and partner with CS, Product, and Revenue leadership to turn insights into pipeline. Ideal candidates have 5+ years in Customer Success or Revenue Operations, strong analytics, and hands-on AI experience with customer-facing software.
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