Process Manager, Real Estate Program Management

Process Manager, Real Estate Program Management

The Process Manager, Real Estate Program Management serves as the centralized point of coordination for business integration process execution for the successful planning, coordination, and execution of large-scale hyperscale data center projects. This role will work closely with data center design, procurement, construction, finance, legal, sales, and delivery teams to enable project teams by consolidating and distributing information, coordinating cross-functional workflows, and ensuring consistent day-to-day execution of established processes.

The position plays a critical role in maintaining operational alignment across business units and ensuring processes are functioning effectively in support of client delivery.

The Process Manager will:

• Serve as the primary point of coordination for business integration process execution across data center delivery projects, ensuring alignment of standardized day-to-day activities.
• Serve as the connective layer across business integration teams.
• Consolidate project-level inputs, updates, and deliverables into standardized, portfolio-level communication flows.
• Ensure that critical data is consistently accessible, clear, and distributed across cross-functional stakeholders.
• Coordinate and facilitate cross-functional work streams between key stakeholders (Legal, Development, Construction, Finance, Operations, and Sales).
• Support project teams by ensuring they have access to standardized processes, required inputs and documentation, and clear communication channels.
• Identify gaps in information flow or process execution to resolve them in real time.
• Reinforce consistent use of defined tools, trackers, and communication frameworks.
• Continuously refine and improve process and communication work streams as needed in conjunction with the Business Integration Change Management team.

To be successful, the Process Manager will need:

• Bachelor's degree or equivalent relevant experience.
• 5+ years of experience in data center delivery, construction, change management, process management, real estate development, business integration, or related field
• Experience managing standardized processes and operational workflows
• Strong ability to collaborate across teams and influence stakeholders without direct authority

Knowledge, Skills & Abilities:

• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• High proficiency in Microsoft Office (Word, Excel, Project).
• Strong organizational and multitasking ability.
• Self-motivated and adaptable.
• Ability to work independently and collaboratively.
• Capable of meeting tight deadlines.

QTS is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability status, genetic information & testing, family and medical leave, protected veteran status, or any other characteristic protected by law.