Product Manager, Parcel Shipping Platform & Integrations

This role owns the Standalone Parcel initiative, the company's highest‑priority revenue initiative, and it encompasses the broader connectivity layer around APIs, integrations, and platform expansion.

• Standalone Parcel Product (35%): Own the Standalone Parcel offering and its flexible integration model (direct API, Stord‑centric, and hybrid/customer‑system flows). Own the Standalone Parcel APIs and the Parcel Rating API that lets customers and other Stord services retrieve quotes without initiating a label workflow. Own supporting capabilities that make the API production‑ready for external brands, including address validation and the manifest API for shipment visibility.
  
  Partner with the Commercial Product Owner, go‑to‑market, and the Director of TMS — bringing your own product vision for the portal and APIs, not just turning requirements into specs.
• External TMS & Carrier Integrations (25%): Own the integrations to external TMS providers — Shipium (primary) and Easy Post (secondary) — including integration roadmaps, capability gaps, and escalations. Lead evaluation, onboarding, and integration of emerging international providers as Stord expands its global footprint. Own vendor‑account support, including bring‑your‑own‑carrier and drop‑ship scenarios that broaden the brands Stord can serve. Drive the strategy to keep business‑critical logic internal while using external providers for what they do best (e.g. label generation).
• Tracking & Visibility (15%): Own external tracking integrations (e.g. Easy Post) and the evaluation of additional providers to fill tracking gaps, especially internationally. Own time‑in‑transit as an externally‑informed capability and the manifest visibility that brands rely on. Deliver a unified, dependable tracking experience across a heterogeneous carrier network.
• Acquired‑Business & Cross‑System Integration (15%): Lead the integration of newly acquired businesses (e.g. W2G) onto the Stord platform, in coordination with Core TMS for any audit/rating changes. Own the exposure of TMS rating and charge data to other Stord systems, including parcel rates and audited charges surfaced in the OMS. Own manifesting workflows that connect Stord to brands’ fulfillment processes.
• Partner & Vendor Management (10%): Serve as the product relationship owner for external TMS, carrier, and tracking partners. Run point on establishing relationships with additional providers for international expansion. Represent Stord’s integration needs in commercial and technical discussions with partners.

• Hands‑on experience owning API products and external integrations at meaningful scale. Understanding of integration patterns (direct, hybrid, system‑to‑system) and how to meet customers with different technical capabilities. Familiarity with carrier and TMS APIs and the realities of integrating heterogeneous external systems. Instinct for versioning, reliability, error handling, and the operational realities of running integrations in production.
• Track record building B2B or platform products that generate revenue — ideally taking an internal capability to an external, commercial offering. Understanding of how API‑first products are packaged, onboarded, and adopted. Ability to align product decisions with revenue, margin, and go‑to‑market needs.
• Familiarity with parcel carrier operations, tracking, and manifesting. Exposure to external TMS providers (Shipium, Easy Post, or comparable) and how they fit a broader stack. Experience with or strong interest in international parcel shipping, including tracking and carrier complexity.
• Experience managing external vendor and partner relationships, both commercial and technical. Ability to evaluate and onboard new providers with a clear build‑vs‑buy‑vs‑integrate framework. Strong concept docs, user stories, and acceptance criteria, and comfort in a defined product‑engineering workflow.

• You have taken an internal capability and turned it into an external, API‑first product that generated revenue.
• You have owned a portfolio of third‑party integrations and have strong opinions on how to evaluate and…