Head of GTM Strategy & Enablement

Job Title

This is a build role at the center of how Eightfold goes to market. You will own GTM strategy, business transformation for the agentic motion, enablement and programs, and the value playbook and methodology that travels across every customer-facing function.

• Growth Strategy — the strategic plan for retention, expansion, and agentic revenue across the Growth Org

• Cross-Functional Management — the operating model that connects Growth to Product, Marketing, Sales, and Finance

• Business Transformation (Agentic) — the internal program that re-tools the Growth motion for the agentic workforce era

• GTM Enablement & Programs — onboarding, certification, and continuous enablement for every customer-facing role

• GTM Value Playbook and Value Engineering Methodology — the value system that powers every customer conversation

Own Growth Strategy

• Define and steward the strategic plan for the Growth Org — retention, expansion, agentic adoption, and the connective tissue that links them

• Build the analytical foundation: segmentation, coverage models, capacity planning, and the strategic narratives that travel to the board

• Translate market shifts and competitive moves into actionable changes inside the field motion

• Partner with the CGO on annual planning, FY commits, and the strategic roadmap for the function

Lead Cross-Functional Management

• Own the operating model that connects Growth to Product, Marketing, new-business Sales, Finance, and Legal

• Build the rhythms, interlocks, and shared dashboards that make cross-functional execution predictable

• Be the single point of orchestration when strategic initiatives require coordinated action across the company

• Resolve organizational friction before it shows up in customer conversations or in the field number

Lead Agentic Business Transformation

• Own the internal transformation program that re-tools the Growth motion for the agentic workforce era — new roles, new skills, new playbooks, new measurement

• Build the change management plan that takes the field from selling traditional SaaS to selling and delivering agentic outcomes

• Partner with Customer Adoption on the external category-building motion (Agent Academy, customer councils) and own the matching internal motion for Eightfold's own teams

• Make the agentic operating model real inside the Growth Org — not as a slide, but as how people actually work

Own GTM Enablement & Programs

• Build the enablement engine for every customer-facing role in the Growth Org — onboarding, certification, ongoing skill-building, and refresh cycles

• Design and run the programs that consistently raise the bar on field execution: discovery, value selling, executive presence, agentic fluency

• Build the content, the certifications, and the measurement framework that connect enablement investment to field performance

• Partner with Product Marketing on launch enablement so every new product, feature, or motion lands cleanly in the field

Own the GTM Value Playbook and Value Engineering Methodology

• Build the value methodology that powers every customer conversation — the frameworks, models, and benchmarks the field reuses across deals

• Codify the value playbook so it travels from pre-sale into post-sale and back — quantified at every stage of the customer lifecycle

• Partner with Customer Growth on the applied side of Value Engineering (the in-deal business case) and own the methodology, training, and tooling that make it repeatable

• Be the keeper of the value system: how Eightfold articulates outcomes, ROI, and customer success in financial terms

Build and Develop the Team

• Hire, structure, and lead a high-performing team of strategy leaders, enablement leaders, transformation program leaders, and value engineering methodology owners

• Set the talent bar and the culture for an internal engine function that earns its credibility from the field every day

• Develop the next generation of leaders inside the function

• 15+ years of enterprise SaaS experience, with at least 5 years leading GTM strategy, revenue operations, sales enablement, or business…