Director, Market Intelligence

Director
, Market Intelligence

Reporting To:VP, Global Ecosystem Strategy (Within CMSPI’s Consulting Solutions function)

Location:Atlanta, GA (Hybrid - 3 days a week onsite)

Payments is moving quickly, and it can be hard for even the largest merchants to know which changes really matter. CMSPI helps clients cut through the noise, understand what is happening in the market, and decide where to focus next.

We’relooking for a senior payments leaderwho enjoys making complex topics useful. In this role,you’llshapeCMSPI’sclient-facing Market Intelligence agenda and turnourexpertise, data, technology, and commercial judgment into practical guidance for some of the world’s largest merchants. This role is for someone who wants to do more than track industry news or produce reports. We are looking for a credible, commercially minded payments expert who can explain why developments matter, what choices they create for clients, and how CMSPI can help clients act with confidence.

It is a strong fit for someone who wants to combine deep payments expertise with a visible internal and external role.

CMSPI is a global payments consultancy that works with leading merchantstoimprove payment performance, reduce cost, andmake better decisions in acomplex payments market. Our work combines deepconsultingexpertisewith proprietary data, analytics, and technology-givingclientstheinsightand support they needtomove from knowing there is a problem to knowing what to do about it.

• Shape CMSPI’s market agenda:
  
  Identify and prioritise the industry developments, risks, opportunities, and innovations that CMSPI should lead on. Turn early market signals into clear points of view, client education, and practical guidance on where merchants should pay attention, make decisions, ortake action

• Turn market developments, proprietary data, benchmarks, and platform insights into briefings, education materials, client-ready narratives, and clear points of view

• Bring Market Intelligence into executive briefings, strategic reviews, merchant education, renewals, sales meetings, and growth conversationswithpriorityclients

• Represent CMSPI in senior client discussions, industry events, conferences, webinars, blogs, marketing activity, and external forums

• Work closely with Product, Data, Partnerships, Sales, Delivery, Marketing, and leadership so Market Intelligence is connected to how CMSPI builds, sells, and delivers value

• Work in close partnership with the Solutions team leadership, our go-to-market team, and our Chief Economist toalign perspectives and ensure ownership over key initiatives

• Guidea small,accountable team producing timely, useful, and repeatable intelligence that clients and account teams can actually use
• Triage demand and focus effort:
  Prioritize requests from clients and account leads, deciding what should be escalated, what can be scaled through the team, and where Market Intelligence can create the most value

CMSPI exists to help make the payments ecosystem more innovative, competitive, and transparent.

We’vebuilt a unique position as one of the premier trusted advisors to many of the world’s largest organizations, giving our teams the opportunity to work on questions that shape how major merchants understand and improve payments.

You’llalso havea strong foundation to build from, combining both expertise, partnerships, and technology. CMSPI’s technology, data, and analytics platformbringstogether scale and depth that can help turn market change into intelligence clients cannot get anywhere else, including:

• Over 87 billion transactions(and growing), amounting to trillions of USD in consumer spend

• Telemetry on 1 in7U.S. card transactions

• Payments performance data from over 50% of Fortune 500 merchants

• A Databricks-backed platform supporting scalable insight development and more advanced intelligence products

If you enjoy making sense of a fast-moving market and helping clients decide what to do next,we’dlove to hear from you.

• Senior-level experience in payments, fintech, merchant acquiring, card networks, issuing, payment operations, payments consulting, market intelligence, strategy, or a related…