Senior Manager, Revenue Operations

The Opportunity

Euna Solutions is hiring a Senior Manager, Revenue Operations to lead the team that produces the metrics GTM leadership runs the business on and the intelligence that tells the field where to spend its time. You will own the full stack:
Sales and Customer Success reporting and forecasting, compensation management, territory and capacity planning, and go-to-market intelligence spanning ICP, scoring models, data quality, and competitive insight, supported by a team of four analysts whose output reaches the CSO, CCO, CMO, and CFO. If you want to own the analytical engine of a commercial organization and see your work shape how revenue is planned, measured, and pursued, this is the role for you.

• Own the Sales and CS forecast cycle end to end: submission collection, Salesforce reconciliation, snapshot management, variance commentary, and accuracy measurement by rep, director, and segment

• Own GTM intelligence:
  Intent-to-Buy and Propensity-to-Buy scoring models, ICP definition and segmentation strategy, account and contact data standards, and competitive intelligence, and operationalize outputs into territories and targeting workflows so the work changes rep behavior
• Own compensation management for all GTM teams: plan design input, documentation, payout calculation on a fixed close calendar, cost modeling of proposed changes, and escalation on disputes
• Own the standing reporting layer for Sales and Customer Success across bookings, pipeline, GRR, NRR, churn, NPS, and customer health, and represent the numbers in the weekly forecast call, QBRs, and Board reporting cycles
• Own annual and mid-year capacity planning and territory design for Sales, BD, and Customer Success, and quantify the revenue and cost impact of proposed structural changes before they are made
• Manage, coach, and develop four analysts: set priorities, review work before it reaches leadership, own metric definitions and calculation logic, and drive data quality remediation with GTM Systems

• 7+ years in revenue operations, sales operations, sales finance, or a comparable analytical function, including at least 2 years managing analysts

• Direct ownership of a forecast cycle and a standing reporting layer for a commercial organization
• Hands‑on experience with sales compensation, including plan design input, payout administration, and dispute resolution, and with quota or territory design
• Advanced Salesforce capability, including report and dashboard construction and a working understanding of the underlying data model
• The ability to explain a number to a skeptical executive audience without preparation: the methodology, the source, and the assumptions

• B2B SaaS experience with a subscription and renewal motion; public sector or Gov Tech exposure is a plus

• Experience with account scoring, ICP work, enrichment vendors, or competitive intelligence programs
• SQL or a BI platform such as Tableau, Power BI, or Looker
• Analytical training from consulting, investment banking, or private equity

This position will be hybrid with 3 days/week in our [Oakville, ON / Atlanta, GA] office.

Compensation Range: $X - $X (growth min to target midpoint)

We believe in openness, so we publish our range from the start. Where an offer will land depends on your background, strengths, and how you'll contribute to the work ahead.

This role fills an existing vacancy. Euna uses AI responsibly to assist in screening, assessing, or selecting applicants. AI helps us work smarter, but people lead the process.

We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and…