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Strategic CSM AI-Driven Case Management

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Flowable USA Inc.
Full Time position
Listed on 2026-08-30
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below
Position: Strategic CSM for AI-Driven Case Management

Flowable USA Inc. is seeking a Customer Success Manager to drive adoption, value realization, and long-term relationships with enterprise customers.

You will partner with customers to ensure measurable outcomes and expansion opportunities, collaborating with cross-functional teams to align on success metrics and renewal strategies. You will manage onboarding, adoption planning, health monitoring, and quarterly business reviews, while advocating for customers and guiding them through Flowable’s

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