MPS Wholesaler

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

The MPS Wholesaler improves Merchant Payment Solutions (MPS) revenue across U.S. Bank’s Branch and Small Business channels by strengthening lead quality, referral execution, funnel conversion, activation, and field capability. This field-facing coach and performance partner delivers training, supports employees and teams with execution gaps, communicates weekly results, and influences frontline employees and leaders to adopt proven practices that accelerate revenue growth.

• Revenue Optimization and Field Execution
  - Partner with Branch and Small Business employees across the enterprise to improve MPS lead quality, referral execution, funnel conversion, activation, and revenue.
• Translate strategies, scorecards, and performance insights into clear field actions; diagnose revenue leakage and develop targeted improvement plans.
• Reinforce qualified opportunities, strong client fit, disciplined handoffs, consistent follow-through, and a positive, growth-oriented approach.
• Training, Coaching and Funnel Expertise
  - Design and facilitate onboarding, ongoing development, and targeted remediation for employees and teams with performance gaps.
• Coach employees on identifying high-quality merchant opportunities, making effective referrals, setting client expectations, and completing required follow-up.
• Assess behavior and results, identify root causes, and provide tailored coaching, playbooks, job aids, and reinforcement.
• Maintain in-depth knowledge of the MPS referral-to-revenue journey and clearly articulate the standards that improve opportunity quality, conversion, activation, and revenue realization.
• Use performance insights and field feedback to identify conversion barriers, improve handoffs, and refine coaching and execution strategies.
• Leadership Influence and Communication
  - Build trusted partnerships with frontline employees, District Managers, Small Business Sales Managers, Market Leaders, Region Leaders, and Merchant Market Managers.
• Influence without direct authority through credibility, data, clear expectations, workshops, leadership briefings, and targeted market support.
• Prepare and distribute concise, actionable weekly results; translate performance data into priorities, success stories, and specific field actions.
• Deliver polished written communications and executive-ready presentations, track intervention effectiveness, and adjust plans based on outcomes.
• Merchant Market Manager Enablement
  - Assess and close Merchant Market Manager experience and onboarding gaps through structured training and coaching.
• Build capability in pricing, products, marketing, client value articulation, and consistent sales execution.
• Train Merchant Market Managers to engage the Customer Activation Team (CAT), set client expectations, and coordinate follow-up to improve activation rates.

Success is demonstrated by improved referral quality, funnel conversion, activation, revenue growth, field adoption, targeted performance improvement, and clear weekly communications.

• Bachelor’s degree, or equivalent work experience
• Typically five to eight years of relevant experience

• Three to five years of…