Program Coordinator

Essential Duties and Responsibilities:

• 1. Responsible for the client intake process ensuring that the required documentation is accounted for and thorough, utilizing
  
  Vertex, a cloud-based case management system.
• 2. Coordinates with clients and families to ensure all program information and communications are provided in an accurate and timely manner.
• 3. Supports the school break and summer program through coordination of scheduling orientations, outing locations, transportation, and food.
• 4. Supports program team meetings through the accurate documentation of meeting minutes.
• 5. Compiles program data including demographic information and the distribution of surveys and data information.
• 6. Coordinates with Programs Department and Accounting to ensure proper and timely billing for all services delivered.
• 7. Works with other departments throughout the organization toprepare and track departmental metrics and demographics on a monthly,quarterly, and annual basis.
• 8. Stewards’ excellent customer service and positive, productive relationships with community partners, i.e., GVRA, educational partners
• 9. Is a cultural ambassador for the organization fostering an environment of trust, alignment, transparency, and accountability.
• 10. Provides informational tours and responds timely to public inquiries and provides customer service assistance.
• 11. Communicates and interacts effectively and professionally withco-workers, management, customers, etc.

Experience and Skills:

Qualifications:

• * Mission driven, guided by core values and a pleasure to work with.
• * Ability to manage multiple projects or priorities.
• * Understands business analytics and metrics for goal attainment.
• * Ability to support individuals with disabilities or other barriers to employment in a work environment.
• * Strong Proficiency with Microsoft Office Excel.
• * Proficiency with other Microsoft Office software including Word,PowerPoint, SharePoint, and Outlook.
• * Strong Customer Skills.
• * A Georgia driver’s license required with clean driving record (MVR).
• * Must pass drug screen and background check.
• * Eligibility to work in the United States.

Education:

• * Associates degree in business administration or related field or commensurate workplace experience.

Experience:

• * Data tracking, accounting, or other related skills with emphasis on business match and spreadsheet development.
• * Experience building and maintaining relationships.
• * Experience driving organizational performance and goal achievement.

• Safety Focus Adheres to all workplace and trade safety laws,regulations, standards, and practices.
• Ethics & Integrity Earns others’ trust and respect through consistent honesty and professionalism in all interactions.
• Results Focus &
• Initiative Focuses on results and desired outcomes and how best toachieve them. Gets the job done.
• Decision Making &
• Judgment Makes timely, informed decisions that take into account thefacts, goals, constraints, and risks.
• Leadership Promotes organizational mission and goals, and shows theway to achieve them.
• Fiscal Accountability Follows fiscal guidelines, regulations,principles, and standards when committing fiscal resources or processing financial transactions.
• Adaptability &
• Flexibility Adapts to changing business needs, conditions, and work responsibilities.
• Leadership:
  Should be able to motivate employees , promote productivity, ensure safety, and provide good example of work habits

• Interpersonal:
  Ability to work well with persons with disabilities.
• Communications:
  Strong written communication skills required to maintain quality documentation and effectively communicate with abroad range of individuals.
• Analytical:
  Ability to use spreadsheets to maintain material records and accurately report employee time on job.…