Technical Operations Business Analyst – Commissioning

About Us

Apollo is a Mission-Critical Infrastructure Engineering, Construction, Commissioning, and Operations Support Services Company. We serve mission-critical industries globally with commissioning, emergency response, operations support, and owner's representative services. Apollo is currently executing projects in multiple states in the United States, in Canada and Brazil.

Multiple U.S. and International Locations – Atlanta, GA;
Ashburn, VA;
Phoenix, AZ;
Columbus, OH;
Portland, OR;
Jackson, MS; São Paulo, Brazil;
Querétaro, Mexico;
Santiago, Chile

The Technical Operations Business Analyst – Commissioning is a field operations, commissioning, business analysis, and continuous improvement role. The position is responsible for actively performing commissioning activities in the field while using operational data, technology, and process-improvement methodologies to improve how Apollo executes commissioning.

The role serves as a bridge between L2/L3 and L4/L5 field commissioning operations, technical operations leadership, and Apollo’s Strategy & Innovation organization. Activities will include but are not limited to testing and/or validation of transformers, electrical switch gear, Uninterruptible Power Supply (UPS) units, Static Transfer Switch (STS) units, Power Distribution Units (PDU), electrical distribution equipment, Electrical Power Monitoring Systems (EPMS), and Building Management and Automation Systems (BMS).

This role involves supporting data center construction/commissioning activities, so working hours may include nights and/or weekends. This is an onsite, client-facing role that may require approximately 90% or more travel to various client locations.

• Develop and maintain strong relationships with hyperscale clients, general contractors, trade partners, commissioning agents, and mission-critical stakeholders.
• Serve as a strategic point of contact for client engagement, escalation management, and partnership development.
• Conduct regular client meetings, project reviews, and operational check-ins to ensure alignment, transparency, and satisfaction.
• Collaborate closely with operations and project teams to ensure successful project delivery and exceptional client experience.
• Support client retention initiatives and identify opportunities for additional project scope, retrofits, phased expansions, and long-term partnerships.

• Analyze commissioning performance, productivity, quality, resource utilization, and scheduling data.
• Identify operational inefficiencies and develop data-driven solutions.
• Translate field problems into defined business, process, and technology requirements.
• Develop dashboards, KPIs, reports, and analytical tools to improve operational decision-making.
• Analyze L2/L3 and L4/L5 workflows to identify opportunities for standardization, automation, and improved resource utilization.
• Support development and evolution of Magellan Cx, particularly the integration of field execution, scheduling, resource planning, and commissioning data.

• Act as a professional ambassador for the organization in both client-facing and public-facing environments.
• Collaborate with operations, recruiting, safety, and leadership teams to ensure consistent messaging and alignment.
• Support the development of presentations, capability statements, client updates, and engagement materials.
• Gather and communicate client feedback to improve operational execution, service quality, and customer experience.
• Promote transparency, responsiveness, and operational excellence across all engagements.

• Serve as a field…