O2C Lead

Role: O2C Lead

Location:

Atlanta, GA (Prefer GC or USC but we can try for H1b, OPT as well)
Duration - Long term

Years of Exp: 10 to 13

Yrs

· Manage end-to-end Oracle Financials Cloud implementations for the Order-to-Cash (O2C) track, with a strong focus on Customer Data Management (CDM), Accounts Receivable, Collections, and Billing, ensuring scalable and standardized customer-to-revenue processes

· Configure Oracle Financials Cloud modules for Customer Data Management (CDM), Accounts Receivable, and Collections to enable accurate customer setup, efficient invoicing, and compliant financial processing across global entities

· Lead requirements gathering sessions with business and IT stakeholders to define customer hierarchy, billing relationships, invoicing structures, and credit management processes, translating them into detailed Oracle Cloud functional designs

· Design and govern customer master data structures, including customer hierarchies, account relationships, billing sites, and legal entity mapping to support global and multi-location business models

· Oversee customer data governance, cleansing, and migration activities, ensuring data quality, standardization, and completeness for seamless O2C operations

· Define and implement end-to-end O2C processes, including customer onboarding, order-to-invoice flow, credit management, dispute handling, and collections strategies

· Develop functional specifications for integrations between CDM, CPQ, Order Management, Subscription, and AR, ensuring consistent and reliable dataflow across upstream and downstream systems

· Monitor production issues related to CDM, billing, invoicing, and collections, driving root cause analysis and remediation actions to ensure minimal disruption to business operations

· Support month-end and period-end close activities from an O2C perspective, ensuring accurate receivables accounting, reconciliation, and compliance with financial reporting standards

· Design and validate customer-centric reporting and dashboards, including aging reports, collections performance, invoicing accuracy, and customer data insights to support decision-making

Skills Required:
Demonstrate strong hands-on expertise in Oracle Cloud Financials O2C modules, particularly Customer Data Management (CDM), Accounts Receivable, and Collections, including customer setup, hierarchy design, invoicing, and credit configuration

· Apply solid understanding of Order-to-Cash processes, customer data governance, and financial accounting principles to design scalable and efficient CDM and AR solutions for global enterprises

· Exhibit strong communication and stakeholder management skills to collaborate with business, finance, IT, and external teams in defining customer models, resolving data issues, and driving successful O2C implementations