Manager, Market Development & Strategic Projects

Position Overview

Resolve Pain Solutions is seeking a Manager, Strategic Initiatives & Market Development to directly advance high-priority growth and operational initiatives across the company’s multi‑site specialty practice platform. Reporting to the Chief of Staff, this role will take hands‑on responsibility for moving initiatives from concept to operational reality, including ASC and facility opportunities, laboratory and compliance work, new services, technology deployments, and vendor‑enabled operating improvements.

This is an execution role, not a passive project‑coordination role. The Manager will do the analysis, build the business case, work with vendors and site teams, solve implementation barriers, prepare materials for decisions, and stay engaged through launch and performance follow‑up. The Manager will be expected to own deliverables and produce tangible results.

The Manager will work closely with the Chief of Staff, senior leadership, physicians, Regional Business Managers, finance, compliance, IT, revenue cycle, laboratory leadership, and external partners.

• Identify, evaluate, and advance market‑growth, capacity‑expansion, ASC, facility, service‑line, and strategic partnership opportunities.
• Conduct market research, operational assessment, and financial analysis to determine demand, feasibility, staffing requirements, risks, and expected impact.
• Build business cases and recommendations that enable leadership to make clear go/no‑go decisions.
• Personally drive approved initiatives forward by completing analysis, coordinating required actions, resolving barriers, and ensuring implementation occurs.

• Lead hands‑on development of ASC, facility, and capacity initiatives, including demand assessment, provider coverage plans, staffing models, workflow design, equipment needs, and launch requirements.
• Develop and validate operating and financial assumptions; identify gaps and propose corrective actions when results diverge from plan.
• Work directly with site teams, physicians, vendors, and facilities partners to prepare locations and workflows for launch or expansion.
• Prepare concise decision materials and implementation recommendations for leadership.

• Take direct ownership of assigned operating improvements, including patient‑access, capacity, laboratory, clinical‑workflow, revenue‑cycle, and site‑readiness initiatives.
• Develop practical workflows, tools, training materials, readiness checklists, and local implementation plans that enable Regional Business Managers to execute consistently.
• Visit sites as needed to observe current‑state operations, solve implementation issues, support change adoption, and verify that approved changes are working.
• Monitor outcomes after launch and adjust the approach when performance, adoption, or compliance falls short.

• Evaluate and implement vendor, technology, and service‑line opportunities by defining the operational problem, scope, expected benefit, cost, implementation needs, and success measures.
• Lead hands‑on vendor interactions, requirements gathering, workflow design, testing, training, rollout, and early performance monitoring.
• Advance initiatives involving laboratory interfaces, clinical workflows, behavioral‑health screening, documentation/note locking, UDS standardization, EMG/NCV, pharmacy workflows, and related programs as assigned.
• Recommend whether to continue, pause, stop, scale, or redesign initiatives based on evidence and operating results.

• Maintain simple, action‑oriented plans for assigned initiatives, including deliverables,…