Business Analyst - Automation

Freeman Mathis & Gary, LLP (FMG) is a leading national litigation firm with more than 500 attorneys across 40 offices in 22 states. As one of the fastest-growing law firms in the country, FMG is committed to delivering exceptional client service while fostering a collaborative, entrepreneurial, and people-focused culture.

We are seeking a Business Analyst, Automation to support the Firm's continued investment in innovation and operational excellence. This role is responsible for analyzing legal and business workflows, gathering and documenting business requirements, and helping prepare automation initiatives for successful implementation. The ideal candidate is highly organized, analytical, collaborative, and passionate about improving processes through technology and automation.

About the Role

The Business Analyst, Automation plays a critical role in ensuring automation initiatives succeed before development begins. Working closely with attorneys, business stakeholders, Innovation, IT, and Legal Operations teams, this position is responsible for analyzing business processes, documenting requirements, identifying opportunities for automation, and delivering implementation-ready specifications that support scalable automation solutions.

This role serves as a bridge between business needs and technology delivery, ensuring automation efforts are grounded in real-world legal workflows, clearly defined requirements, and measurable business value.

• Analyze and document legal and business workflows to identify automation opportunities.
• Gather, validate, and document business requirements for automation initiatives.
• Conduct process discovery and workflow mapping sessions with attorneys and business stakeholders.
• Develop clear, accurate, and implementation-ready requirements and specifications.
• Partner with Innovation, Technology, Legal Operations, and other teams to support automation projects.
• Ensure requirements accurately reflect attorney workflows, matter life cycles, and business processes.
• Support process optimization initiatives that improve efficiency, consistency, and user experience.
• Maintain documentation standards and best practices for process analysis and requirements management.
• Use process and operational data to identify inefficiencies, validate opportunities, and measure automation outcomes.
• Facilitate stakeholder discussions to clarify business objectives, requirements, and success criteria.
• Ensure automation initiatives begin with validated, well-defined business requirements and clearly documented processes.

• 3–5 years of experience in business analysis, process improvement, legal operations, automation, or a related field.
• Experience analyzing and documenting workflows, business processes, or technology initiatives.
• Demonstrated ability to work effectively with attorneys, practice group leaders, and business stakeholders.
• Experience gathering, validating, and documenting business requirements for automation or technology-driven initiatives.
• Strong analytical, organizational, communication, and documentation skills.
• Ability to use process and operational data to identify inefficiencies, validate opportunities, and measure outcomes.

• Business process analysis and workflow documentation.
• Requirements gathering, validation, and management.
• Ability to translate business needs into clear, structured, testable, and implementation-ready requirements.
• Strong process improvement and operational analysis skills.
• Familiarity with workflow analysis, automation concepts, and process discovery methodologies.
• Understanding of Agile, hybrid, or iterative delivery models.
• Ability to work effectively alongside automation engineers, solution architects, and…