Accounts Receivable Specialist

Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation.

Airgas associates are empowered to share ideas, take initiative and make decisions.

We are seeking a proactive and detail-oriented Accounts Receivable Specialist to join our Business Support Center (BSC) team in Kennesaw, GA. In this role, you will manage a dedicated B2B customer portfolio, balancing commercial collections with exceptional account management. You will serve as a key point of contact for resolving billing disputes, identifying credit risks, and partnering with cross-functional sales and operations teams to drive timely cash flow.

• Portfolio Ownership: Oversee daily B2B commercial collection efforts across an assigned portfolio of customer accounts; prioritize workflows to optimize cash collection and lower delinquency.
• Dispute Resolution: Investigate customer account errors, pricing discrepancies, and complex billing inquiries; partner with internal stakeholders to drive timely resolution.
• Risk Mitigation: Identify potential credit risks, monitor past-due accounts, and elevate critical issues to the Accounts Receivable Supervisor and Regional Risk Teams.
• Field Partnership: Collaborate directly with field leadership (Branch Managers, Account Managers, Area Sales Managers) to address client account needs while maintaining positive corporate customer relationships.
• Account Reconciliation: Ensure meticulous documentation of call notes, payment arrangements, and account follow-ups; process returned mail and adjust account status as necessary.

• High school diploma or equivalent
• Strong written, verbal, and interpersonal communication skills.
• Excellent organizational skills with proven success managing competing priorities in a fast-paced environment.

• 2+ years of commercial (B2B) accounts receivable or collection experience managing a high-volume portfolio.
• Hands-on proficiency with SAP or major enterprise ERP systems.
• Strong working knowledge of Microsoft Excel.
• Bilingual proficiency in English and Spanish is a plus.
• Competitive hourly pay rate ($20.00 - $26.00/hr based on experience)
• Monthly Incentive Bonus Program based on portfolio performance and collection targets
• Comprehensive healthcare, retirement, and benefits package

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We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.

Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees' dependents, and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

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At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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