Senior Manager, Strategy and Operations, Business Development

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The Business Development department leads Bain’s global partnership program, comprised of third-party firms that partner with case teams to deliver specialized services, technology, and expertise to clients. Our team provides dedicated support to the strategic partnerships that help us deliver breakthrough results for our clients by providing access to capabilities that complement our expertise.

The Senior Manager, Business Development (BD) owns cross-partnership strategic initiatives and day-to-day team operations, serving as connective tissue across BD and broader Bain stakeholders to drive decisions, coordinate investments, and keep the team running smoothly. They bring a strategic lens to how the partnerships program evolves — identifying opportunities to modernize ways of working, strengthen team talent, and ensure BD's efforts are focused on the highest-impact work.

Success in this role requires a solid strategic foundation, strong project management, exceptional communication skills, and the ability to build trusted relationships across a wide range of internal stakeholders.

Essential Functions:

Strategic projects (examples, to be defined based on current team priorities) 45%

• Work with BD LT and other senior Bain stakeholders (i.e., Finance, Vector PPK, and Mission Leaders) to drive cross-partnership investment decisions – where to spend BD team time and budget across existing and new partnerships
• Work with BD LT and other Bain stakeholders (i.e., Mission Leaders; key commercial leaders) to identify ways to increase the partnership pipeline and drive a more proactive commercial motion
• Drive alignment with Practice/Solution/Product leadership by understanding Practice-specific priorities and where there are needs for partnerships
• Identify ways to modernize the way we work within the technology infrastructure provided by Bain – i.e., how can AI tools be used to derive insights from reporting, which activities should we automate (i.e., meeting briefings, Helpdesk emails, etc.)
• Proactively engage with cross-Bain stakeholders to understand broader Bain strategic priorities and how the BD team work is impacted / can contribute (i.e., work with Modern Bain team to make sure partnerships well represented, etc.)

Cross-partnership operations 25%

• Drive cross-partnership efforts involving broader Bain stakeholders (including VPs and partners):
  • Facilitate meetings with senior Bain stakeholders to drive key decisions
  • Engage senior Bain stakeholders to get appropriate input for cross-partnership materials
  • Drive creation of materials to present at LT meetings, affiliate meetings, etc.
  • Work with L&D to bring in partner firms to training events
  • Coordinate with Bain marketing (primarily Director level) to build cross-partnership view of events, PR, etc.
  • Coordinate with program management teams on initiatives involving AIS, GC, or other Bain populations
• Drive cross-partnership efforts involving external stakeholders:
  • Work with BD LT to respond to external requests for partnerships…