Repossession Team Manager

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Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

The core responsibilities of this role include overseeing the repossession team, driving strategic initiatives to enhance operational efficiency, and consistently evaluating process effectiveness. It requires ensuring all activities align with corporate policies and comply fully with federal and state regulations. Success in this position demands a strategic mindset, a strong focus on process improvement, and a thorough understanding of the legal landscape to uphold the highest standards of compliance and ethical conduct.

• Partner with Risk Management, Compliance, and Digital teams to streamline operations through automation and ensure timely responses to audits in alignment with CFPB and other regulatory standards.
• Manage vendor relationships for repossession assignments, enhancing efficiency while maintaining strict compliance with legal and contractual obligations.
• Monitor and implement regulatory updates, ensuring all departmental procedures remain current and compliant with federal, state, and local laws.
• Lead cross-functional business initiatives focused on strategic planning and workflow optimization across multiple operational channels.
• Conduct goal-setting sessions to establish clear short-term targets and long-term objectives that drive departmental growth and performance.
• Deliver hands-on support and training to team members, resolve escalated issues, and guide daily operations to foster continuous development.
• Create and maintain reporting systems that provide senior leadership with insights into key performance indicators, operational trends, and workload distribution.
• Oversee the full lifecycle of the repossession process, including account selection, vendor coordination, legal compliance, and handling of vehicle reinstatements and redemptions, while safeguarding sensitive consumer data with strict confidentiality.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Minimum 2 years of auto Repossession, Collection, or Remarketing experience. Minimum 2-year Team Lead/Supervisor experience

High school diploma or equivalent

• Monday through Friday, 9:00 a.m. to 6:00 p.m. or 10:00 a.m. to 7:00 p.m.
• Overtime may be required based on business needs.
• Weekend work may be required as needed.
• Travel 0-10% - as required on an as needed basis.
• Must have reliable transportation and live within a commutable distance to one of the following cities: Dallas, TX, Atlanta, GA (Hybrid)

• Demonstrates ability to read and write…