Commercial Services Specialist II; Manheim

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $20.10 - $30.10/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities.

Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description At Manheim (a Cox Automotive company), every vehicle sale depends on great operational support. As a Commercial Services Specialist II, you’ll play an important role in every transaction by maintaining accurate vehicle information, supporting customers and partnering with other teams to keep sales running smoothly from start to finish.

What You’ll Do You’ll support the full lifecycle of vehicle sales by maintaining accurate records, supporting customers and coordinating across teams to keep transactions on track. In this role, you will:

• Accurately enter and maintain vehicle information, including VINs, condition reports, pricing and inventory details in AS400.
• Keep physical and digital vehicle files up to date.
• Build strong relationships by responding to inquiries, resolving issues and ensuring customer requirements are met.
• Partner with internal teams to verify titles, track repairs, apply charges and prepare vehicles for in-lane and online sales.
• Review incoming vehicle data, investigate discrepancies, confirm sale eligibility and provide inventory reporting to customers.
• Prepare run lists and sale packages, support sale-day operations, balance sales with accounting and complete invoicing and reporting.
• Follow all safety procedures while actively supporting a culture of safety excellence.

Who You Are You stay organized, and communicate effectively and are passionate about automotive. You also have the following:

• Minimum Requirements High School Diploma/GED and 3 years’ experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; OR 5 years’ experience in a related field. Strong organizational, problem-solving, relationship-building and interpersonal skills
• Preferred Qualifications Bachelor’s degree in a related discipline Experience using Salesforce, AS400, Workbench and Excel Previous experience as a Commercial Services Specialist Be the driving force behind Manheim and Cox Automotive.

Drug Testing To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and…