Strategic Portfolio Mgmt. Managing Director - Talent Community

You will hold full profit-and-loss accountability for property management, engineering, accounting, and tenant experience across the client's portfolio. Accounts in this program span 25 million to 75 million square feet across office and/or logistics assets. The scale and composition of the leadership team will reflect the portfolio's size, complexity, and geography.

Every decision on this account either creates, preserves, or dilutes portfolio value—from capital projects and staffing models to vendor consolidation, technology, and service standards. A leader who has made those decisions from the ownership side can evaluate operating choices through an investor's lens rather than simply manage to the contract.

You will apply that ownership lens to an operating platform larger than any single portfolio, and you will engage with the client using their language - language you also use and understand from your own experience.

You inherit an established organization. Some people will have worked for the client, some for CBRE in a single market, and some for another service provider; few will have chosen the transition. You will shape the account leadership team across operations, engineering, technology, transformation, and client experience while developing the people already serving the portfolio.

Changing how an established organization works is harder than building one from the ground up. People understand the rationale behind legacy practices, and some of those practices will be worth preserving. Success requires the judgment to distinguish what should remain from what must change, and the leadership to bring people with you.

This is an enterprise executive position  will lead the account, help shape the direction of Strategic Portfolio Management, and influence how CBRE serves its largest institutional clients.

• Accountable for talent and succession across your organization, including a working succession plan for every senior role.
• Accountable for how risk is managed in your part of the business.
• Expected to act in the best interests of the enterprise and create an environment in which supporting other parts of CBRE is expected and valued.
• Accountable for using facts and data to evaluate performance, make decisions, and communicate results.
• Expected to give candid input before a decision, and to back the decision once the executive team makes it.

Most asset management leaders reach a point where their influence stops at the portfolio. This seat does not have that ceiling.

• Financial and operational performance
  . The account result is yours, end to end.
• One point of accountability
  . Across every market and every property. The client stops managing many relationships and manages one.
• Translation of strategy into delivery
  . You know where value gets created and diluted in an institutional portfolio. You read the client's plan to understand their investment and portfolio strategy, translate the plan into property level priorities, and align CBRE's operating teams around the actions that protect and create value for the client.
• The operating model
  . Cost structure, service integration, standardization across markets, and how the account absorbs portfolio contraction and expansion.
• Transformation
  . Change management, system adoption, and the operating improvements the client could not run on their own.
• Portfolio insight
  . You will connect operating performance, market intelligence, and portfolio data to identify patterns, risks, and opportunities. You will translate those insights into recommendations that inform client strategy, strengthen retention, and create opportunities for growth.
• Proactive Risk Management
  . You will maintain a forward view of portfolio, operating, financial, and relationship risk so service failures, staffing gaps, and financial issues reach you before they reach the client. You will identify emerging issues before they become escalations and mobilize the right leaders to resolve them.
• Governance with the client
  . You establish governance in partnership with the client, including the steering committee, and the operating…