Senior Business Analyst

Senior Business Analyst:The Senior Business Analyst role at NFP, an Aon Company, offers an outstanding opportunity to contribute to a world-class team in the finance and insurance sector. You'll collaborate with some of the most dedicated professionals in the industry, helping to develop and implement innovative solutions. This is your chance to create a significant impact in a dynamic and ambitious environment!

Business Analysis and Requirements Management

• Lead discovery sessions with business and functional collaborators to understand business objectives, operational requirements, challenges, dependencies, and desired outcomes.
• Elicit, analyze, document, validate, and maintain business, functional, workflow, reporting, and system requirements.
• Translate complex business needs into clear requirements.
• Develop business requirements documents, user stories, use cases, acceptance criteria, and other supporting materials as appropriate.
• Identify gaps, dependencies, risks, and conflicting requirements and facilitate resolution across collaborator groups.

• Document and analyze current-state business processes and build scalable future-state processes.
• Find opportunities to simplify processes, eliminate unnecessary manual work, improve controls, enhance data quality, and build consistency across programs.
• Evaluate processes with consideration for underwriting efficiency, customer experience, employee experience, compliance, financial controls, and scalability.
• Help establish common operating practices while recognizing legitimate differences in products, underwriting models, carrier requirements, and program structures.
• Partner with Operations leadership to find opportunities for shared services, standardization, and improved operating models.

• Act as a link between business users and application development, configuration, integration, and support teams.
• Assist with translating business requirements into application configuration, workflow, integration, and development requirements.
• Participate in solution build discussions and help evaluate whether proposed solutions appropriately address the underlying business need.
• Support enterprise application governance by helping document business rules, configuration decisions, dependencies, and change requirements.
• Partner with application support teams to identify recurring business issues and distinguish between training, process, configuration, data, and technology needs.

• Act as an essential Business Analyst resource for new program implementations, acquisitions, system conversions, and integration initiatives.
• Lead or support discovery across functional areas.
• Document products, coverages, markets, producers, rating requirements, policy lifecycle requirements, billing processes, reporting obligations, and other program-specific requirements.
• Support data conversion activities by helping define business rules, mapping requirements, validation criteria, and reconciliation needs.
• Partner with Implementation Management to support project planning, issue resolution, readiness assessments, and launch activities.

• Develop or support test plans, test scenarios, encouraged results, and user acceptance testing.
• Document defects, requirements gaps, and improvement opportunities and facilitate resolution with appropriate teams.
• Support implementation readiness, including process documentation, procedures, training requirements, communications, and transition planning.
• Participate in post-implementation reviews and find opportunities for continued improvement.
• Partner with…