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Director, Customer Success — AI Consumer Brands

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: salesforce.com, inc.
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 171200 - 273000 USD Yearly USD 171200.00 273000.00 YEAR
Job Description & How to Apply Below
Position: Director, Customer Success — AI Growth for Consumer Brands
A leading software company is looking for a Customer Success Manager, Director to forge strong relationships and provide expert guidance for customers. This role requires a minimum of 8 years in customer success, strong communication skills, and Salesforce certifications. You will work collaboratively with cross-functional teams, ensure customer satisfaction, and manage escalations. The position offers a flexible working arrangement and a competitive salary range of $171,200 - $273,000 annually depending on experience and location.
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