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Customer Service Rep Customer Success Mgr./ CSM Event Manager / Planner HelpDesk/Support

Customer Experience Architect

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Shepard Exposition Services
Full Time position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Event Manager / Planner, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading event management company in Atlanta is looking for a Customer Experience Specialist to enhance the end-to-end customer journey for organizers and exhibitors. This role will manage customer experience initiatives, collaborate with various departments, and analyze customer feedback to improve satisfaction and loyalty. The ideal candidate will have a Bachelor's degree and over 3 years of experience in customer service or marketing operations, alongside strong project management and communication skills.

Competitive benefits are offered.
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