Member Service Representative

Position:
Member Service Representative

Job Description:

+ To respond to inquiries and requests from members and other individuals within a 24/7 high volume, schedule-driven and structured contact center operation.

+ Provide information regarding Client's products and services demonstrating knowledge, active listening, multiple system adaptability and engagement methods to ensure optimal member experience and customer service.

+ Perform transactions or related functions for savings, checking, consumer loans, credit cards, IRAs and/or other accounts.

+ Advise members of other products and services that may fit their needs and provide opportunities for positive member interaction.

Skills:

+ 1-3 years of customer service

+ Data entry

+ Inbound and outbound calls

+ Call center experience preferred

Location:

REMOTE but must live within 60 miles of Atlanta

Training

Schedule:

Monday - Friday, 9:00am - 5:30pm

Schedule after training:
Monday - Saturday (Sunday off and 1 week day off), 11:00am - 8:30pm

Pay: $19.50/hour

If interested in learning more, please apply here with an updated resume!

Job Type & Location

This is a Contract to Hire position based out of Sandy Springs, GA.

Pay and Benefits

The pay range for this position is $19.50 - $19.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Sandy Springs,GA.

Final date to receive applications

This position is anticipated to close on Mar 6, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services  

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.