Guest Service Agent - Signia Hilton Atlanta
Job in
Atlanta, Fulton County, Georgia, 30301, USA
Listed on 2026-02-28
Listing for:
Hilton Hotels
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
Hilton Hotels - - Responsibilities:
Greet guests and complete the registration process to include inputting and retrieving information from the computer;
Assist guests with check-out and processing payments;
Use up-selling techniques to promote hotel services and maximize room occupancy;
Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner;
Field guest complaints, conduct research and negotiate solutions for guest satisfaction
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