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Bilingual

Mortgage Complaint Escalation Specialist

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Carrington
Full Time position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Bilingual
  • Finance & Banking
Salary/Wage Range or Industry Benchmark: 35 - 40 USD Hourly USD 35.00 40.00 HOUR
Job Description & How to Apply Below
A leading mortgage services company in Atlanta seeks a Mortgage Customer Service Advocate responsible for resolving escalated customer complaints. The ideal candidate will have 3 to 5 years of legal customer complaint experience along with residential mortgage servicing expertise. You will engage with various stakeholders to address complex issues and ensure comprehensive documentation is maintained.

This role offers a pay range of $35.00 to $40.00 an hour plus a discretionary annual bonus.
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