Client Support Specialist

Job Summary

LJ Horizons is looking for a Client Support Specialist to provide exceptional service and assist clients through a structured coordination process in a remote setting.

This position is a great fit for individuals who enjoy building relationships, staying organized, and supporting clients from start to finish.

You will assist with coordinating customized experiences, including family and group arrangements.

• Provide timely and professional support to clients
• Assist with coordinating services and client requests
• Communicate next steps and updates clearly
• Maintain accurate and organized client records
• Ensure all details are handled efficiently and accurately
• Support clients throughout the full coordination process
• Maintain a high level of customer satisfaction

• Excellent communication skills
• Strong attention to detail and organization
• Ability to manage multiple responsibilities
• Self-driven and dependable
• Comfortable using digital tools and systems
• Previous customer service experience is a plus

• Structured training program
• Flexible scheduling based on availability and client demand
• Opportunities for growth within the organization
• Supportive and collaborative team environment
• Access to tools and resources needed for success

• Remote work environment
• Flexible schedule based on business needs
• Reliable internet connection required

LJ Horizons is a service-driven organization focused on delivering well-coordinated and personalized experiences for our clients. Our team values organization, communication, and consistency in providing a positive client experience.