More jobs:
SaaS Escalation Leader Customer Success
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-06-20
Listing for:
Infor Inc.
Full Time
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support -
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Infor Inc. is seeking a Customer Retention Manager to join their Atlanta office. In this hands-on role, you'll lead escalation efforts, ensuring timely resolutions for customer issues. You'll collaborate with cross-functional teams, drive outcomes, and uphold quality standards.
The ideal candidate has experience in customer-facing roles within enterprise SaaS and a proven ability to manage complex situations effectively. Join Infor to shape customer experience and make an impact.
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