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K-12 SaaS Customer Success Manager

Job in Atlanta, Fulton County, Georgia, 30383, USA
Listing for: Incident IQ
Full Time position
Listed on 2026-06-26
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
  • IT/Tech
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: K-12 SaaS Customer Success Manager — Growth & Renewals

Incident IQ, located in Atlanta, is seeking a Customer Success Manager to ensure customer satisfaction and drive the value of our SAAS products. This role involves managing customer relationships, onboarding new customers, and analyzing data to improve customer satisfaction.

The ideal candidate will have a Bachelor’s degree and 3-5 years of relevant experience, with strong skills in communication and problem solving. Incident IQ offers a collaborative environment and excellent work/life balance.

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